Certificate of Completion in Technology Support Analyst

Note: This certificate has associated Course Sequences. We recommend using them as reference.

Certificate Information

Academic Plan

CCL Technology Support Analyst

Academic Plan Code




MCCCD Program Detail



Students must earn a grade of C or better for all courses listed in the program. ++ indicates any suffixed courses.

The Certificate of Completion (CCL) in Technology Support Analyst program is designed to give students a foundation of technical knowledge important for those interested in becoming part of the technology help desk support system within office configurations. The curriculum designed to equip students with marketable skills for adaptation to the specific tasks and troubleshooting techniques of the automated office.

Suggested Course Plan Sequenced by Semester

Required Courses Credits: 13

CIS105Survey of Computer Information Systems (3) OR
BPC110Computer Usage and Applications (3)3
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
MST150++Any Microsoft Windows Operating System course3
CNT140AAIntroduction to Networks4

Restricted Electives

CNT150AACisco - Routing and Switching Essentials4
BPC270A+ Exam Prep: Operating System Configuration and Support3
CIS126DLLinux Operating System3
CIS238DLLinux System Administration (3) OR
CIS240DLLinux Network Administration (3)3
MST158++Any Installing and Configuring Windows Server course (4) OR
MST155++Any Configuring Advanced Windows Server course (4) OR
MST157++Any Administering Windows Server course (4)4

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Click here for MCC’s easy-to-use Enrollment Steps.

Before signing up for classes, you’ll want to meet with an academic advisor. Together, you’ll lay out a program and career path that suits you best. This step is essential to your academic success.

This Certificate of Completion is associated with


All information is administered by the Center for Curriculum and Transfer Articulation at Maricopa County Community College District and published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.

View MCCCD's program website for the Certificate of Completion in Technology Support Analyst (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=109670).

Major: 5997
First Term: 2018 Spring
Final Term: Current
Award: CCL
Total Credits: 19-21
CIPS code: 11.1006
SOC codes: 15-1151
Initiating College: Mesa Community College
Program Availability: College-Specific - MC
Occupational Area: Business, Management, and Administration
Instructional Council: Computer Information Systems (12)
GPA: 2.00