Certificate of Completion in Technology Support Analyst

Note: This certificate has associated Course Sequences. We recommend using them as reference.

Certificate Information

Academic Plan

CCL Technology Support Analyst

Academic Plan Code




MCCCD Program Detail



Students must earn a grade of "C" or better for all courses listed in the program. ++ indicates any suffixed courses.

The Certificate of Completion (CCL) in Technology Support Analyst program is designed to give students a foundation of experience important for those interested in becoming part of the technology help desk support system within office configurations. The curriculum designed to equip students with marketable skills for adaptation to the specific tasks and troubleshooting techniques of the automated office.

Required Courses Credits: 13

CIS105Survey of Computer Information Systems3
BPC170A+ Exam Prep: Computer Hardware Configuration and Support3
MST150Microsoft Windows Professional (3) OR
MST150++Microsoft Windows Operating System course (3)3
CNT140Cisco Networking Basics (4) OR
CNT140AAIntroduction to Networks (4)4

Restricted Electives

BPC270A+ Exam Prep: Operating System Configuration and Support3
CIS121AHMicrosoft PowerShell/Command Line Operations3
CIS126DLLinux Operating System3
CIS238DLLinux System Administration OR (3)
CIS240DLLinux Network Administration OR (3)
CIS226ALInternet/Intranet Server Administration-Linux (3)3
CIS239DLLinux Shell Scripting3
MST155Implementing Windows Network Infrastructure (3) OR
MST155DAWindows Server Network Infrastructure Configuration (4) OR
MST157DAActive Directory Windows Server Configuration (4)3-4

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This Certificate of Completion is associated with


All information is administered by the Center for Curriculum and Transfer Articulation at Maricopa County Community College District and published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.

View MCCCD's program website for the Certificate of Completion in Technology Support Analyst (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=39836).

Major: 5997
First Term: 2012 Summer II
Final Term: Current
Award: CCL
Total Credits: 19-20
CIPS code: 11.1006
Initiating College: Mesa Community College
Program Availability: - MC
Occupational Area: Business, Management, and Administration
Instructional Council: Computer Information Systems (12)
GPA: 2.00

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