Note: This certificate has associated Course Sequences. We recommend using them as reference.
CCL Technology Support Analyst
Academic Plan Code
MCCCD Program Detail
Students must earn a grade of "C" or better for all courses listed in the program. ++ indicates any suffixed courses.
The Certificate of Completion (CCL) in Technology Support Analyst program is designed to give students a foundation of experience important for those interested in becoming part of the technology help desk support system within office configurations. The curriculum designed to equip students with marketable skills for adaptation to the specific tasks and troubleshooting techniques of the automated office.
Required Courses Credits: 13
|CIS105||Survey of Computer Information Systems||3|
|BPC170||A+ Exam Prep: Computer Hardware Configuration and Support||3|
|MST150||Microsoft Windows Professional (3) OR|
|MST150++||Microsoft Windows Operating System course (3)||3|
|CNT140||Cisco Networking Basics (4) OR|
|CNT140AA||Introduction to Networks (4)||4|
|BPC270||A+ Exam Prep: Operating System Configuration and Support||3|
|CIS121AH||Microsoft PowerShell/Command Line Operations||3|
|CIS126DL||Linux Operating System||3|
|CIS238DL||Linux System Administration OR (3)|
|CIS240DL||Linux Network Administration OR (3)|
|CIS226AL||Internet/Intranet Server Administration-Linux (3)||3|
|CIS239DL||Linux Shell Scripting||3|
|MST155||Implementing Windows Network Infrastructure (3) OR|
|MST155DA||Windows Server Network Infrastructure Configuration (4) OR|
|MST157DA||Active Directory Windows Server Configuration (4)||3-4|
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Before signing up for classes, you’ll want to meet with an academic advisor. Together, you’ll lay out a program and career path that suits you best. This step is essential to your academic success.
This Certificate of Completion is associated with
All information is administered by the Center for Curriculum and Transfer Articulation at Maricopa County Community College District and published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.
View MCCCD's program website for the Certificate of Completion in Technology Support Analyst (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=39836).