Field of Interest
Prepare for a career in technology.
Learn the skills to be competitive in the job market and successful in technology or IT support. Our hands-on Desktop Support program can help prepare you for a variety of careers that require IT training, technology expertise, and creative problem-solving.
Certificates
The knowledge and skills acquired while earning a Certificate of Completion (CCL) can help launch you into a new career or energize your current job. Generally requiring fewer credit hours than degrees or transfer programs, a CCL may be your best first step into higher education.
A list of available certificates offered in the Desktop Support program
| Name |
Type |
Title |
Courses |
|
Certificate of Completion |
CCL |
AppleCare Hardware Repair Exam Prep |
Pathway Map |
|
Certificate of Completion |
CCL |
Computer System Configuration and Support |
Pathway Map |
|
Certificate of Completion |
CCL |
Computer System Configuration and Support, Linux |
Pathway Map |
|
Certificate of Completion |
CCL |
Computer System Configuration and Support, Network |
Pathway Map |
Career Opportunities
Successful completion of a certificate within the Desktop Support program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages*. Some occupations may require additional education or training. You can click on any occupation to view more detail regarding education level, wages, and employment information.
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Typical Education Level
a Bachelor's degree
Hourly Median Wage
$32.73
Annual Median Wage
$68,090
Number of People Employed
1,722
4-Year Employment Growth
Increase by 10.9%
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.
Typical Education Level
a Bachelor's degree
Hourly Median Wage
$37.46
Annual Median Wage
$77,925
Number of People Employed
4,267
4-Year Employment Growth
Increase by 15.8%
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Typical Education Level
a Bachelor's degree
Hourly Median Wage
$29.47
Annual Median Wage
$61,318
Annual Job Openings
1,261
Number of People Employed
15,531
4-Year Employment Growth
Increase by 5.6%
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Typical Education Level
an Associate degree
Hourly Median Wage
$18.04
Annual Median Wage
$37,541
Number of People Employed
1,089
4-Year Employment Growth
Decrease by -2.4%
Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Typical Education Level
a Bachelor's degree
Hourly Median Wage
$46.44
Annual Median Wage
$96,595
Number of People Employed
4,406
4-Year Employment Growth
Increase by 7.4%
* Career and wage information provided by Lightcast using data, reports, and forecasts which are generated using government data sources and Lightcast’s proprietary analytical processes. Lightcast’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer
Financial Aid
You can get a high-quality, affordable education. MCC’s low tuition rates and various financial aid opportunities make it possible. Explore federal and state grants, Federal Work-Study, scholarships, student loans, and other options today.
Connect with an Advisor
Click here for MCC’s easy-to-use Enrollment Steps.
Before signing up for classes, you’ll want to connect with an academic advisor. Together, you’ll lay out an academic plan that suits you best. This step is essential to your academic success.
