Desktop Support

Become a Student

Contact the Program Director

Debra LaVergne, Ed.D.

Full Time Faculty - CIS/MGT; Web Technology/Programming

480-461-7754

This program is part of the Computer Information Systems Department.

Field of Interest

Field of Interest: Computer and Information Technology
Desktop Support

Tech support and IT support are on the front lines of business’ and organizations’ technology – and responsible for ensuring their hardware, software, and networks are operating at optimal performance. If you are a creative problem-solver who enjoys computers and working with people, consider enrolling in the Desktop Support program to learn the skills that can help you be competitive in the job market and successful in tech support or IT support.

This hands-on program offers basic IT training in solving today’s high-tech problems in desktop computers, printers, mobile devices, networks, popular applications, and operating systems – employing the very latest innovations while preparing you to adapt to changes that are still on the drawing board. You will learn about computer and network technologies, with special emphasis on data networks, network components, and network use. Upon completing this program, you will be prepared to take the CompTIA A+, CompTIA Network+, and CompTIA Linux+ certification exams, paving the path for a career in tech support or IT support.

Students at any Maricopa Community College may need to complete courses at more than one of our colleges.

Certificates

The knowledge and skills acquired while earning a Certificate of Completion (CCL) can help launch you into a new career or energize your current job. Generally requiring fewer credit hours than degrees or transfer programs, a CCL may be your best first step into higher education.

A list of available certificates offered in the Desktop Support program
Name Type Title Courses
Certificate of Completion CCL Computer System Configuration and Support
Certificate of Completion CCL Computer System Configuration and Support, Linux
Certificate of Completion CCL Computer System Configuration and Support, Network
Certificate of Completion CCL Computer System Configuration and Support, Security
Certificate of Completion CCL Desktop Support

Career Opportunities

Successful completion of a certificate within the Desktop Support program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages*. Some occupations may require additional education or training. You can click on any occupation to view more detail regarding education level, wages, and employment information.

Computer, Automated Teller, and Office Machine Repairers

$37,917

* Career and wage information provided by Emsi using data, reports, and forecasts which are generated using government data sources and Emsi’s proprietary analytical processes. Emsi’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer

Financial Aid

You can get a high-quality, affordable education. MCC’s low tuition rates and various financial aid opportunities make it possible. Explore federal and state grants, Federal Work-Study, scholarships, student loans, and other options today.

Meet with an Advisor

Become a Student

Click here for MCC’s easy-to-use Enrollment Steps.

Before signing up for classes, you’ll want to meet with academic advisor. Together, you’ll lay out an academic plan that suits you best. This step is essential to your academic success.