Certificate of Completion in Retail Sales Manager

Fashion Merchandising & Design
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Field of Interest

Field of Interest: Visual and Performing Arts

The Certificate of Completion (CCL) in Retail Sales Manager is designed for students with an interest in retail store management. Students learn about apparel and retail store management, merchandising, salesmanship, customer service, basic computer systems, and human resources. They develop the ability to train and manage personnel in a store, display and merchandise their areas or store, effectively train personnel to sell the merchandise, and manage stocks and profitability.

Details

Details icon Important information you’ll need when applying to MCC:

Academic Career
Credit
Degree/Certificate Type
Career and Technical Certificate
Academic Plan
Retail Sales Manager (CCL)
Academic Plan Code
5405
Total Credits Required
22-24
Catalog Year
2020-2021

What You’ll Learn

This pathway map will help you gain the expertise needed to:

  1. Create a marketing and promotion plan, applying an understanding of consumer behavior, marketing principles and merchandising strategies.
  2. Perform basic mathematical functions related to supply chain management.
  3. Apply management techniques to finance, control, merchandising, sales, promotion, operations, and stock shrinkage.
  4. Utilize sales presentation skills as they relate to the fashion industry.
  5. Employ current computer and information technologies to perform business functions.
  6. Coordinate displays, advertising, and personal selling efforts.
  7. Select merchandise with performance and care characteristics that will satisfy the needs and wants of customers.
  8. Assess the different quality levels of apparel construction.
  9. Effectively manage relationships with customers and co-workers.
  10. Analyze color and design elements used in the fashion industry for apparel and marketing.
  11. Apply techniques to create customer satisfaction, including responsiveness, reliability, empathy and tangible service in a work environment.

Career Opportunities

Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.

Merchandise Displayers and Window Trimmers

$27,277

* Career and wage information provided by Emsi using data, reports, and forecasts which are generated using government data sources and Emsi’s proprietary analytical processes. Emsi’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer

Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

  • Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
  • The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
  • Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
  • Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include AAA/CPD150, AAA/CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.

Full-time Sequence

Full-time status is 12 credits to 18 credits per semester.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course
Number
Course Name Requisites Notes Area Credits
BPC110 or
CIS105
Computer Usage and Applications or Survey of Computer Information Systems CS 3
MKT/TEC109 Introduction to Fashion Merchandising Critical course Gateway course 3
MKT268 Merchandising 3
TEC245 Wardrobe Strategies 3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course
Number
Course Name Requisites Notes Area Credits
MKT/TEC151 Display and Visual Merchandising 3
MKT/TEC200 Retail Buying 3
TEC222 Textiles 3
TEC272++ Any Retail Merchandising Internship course 1–3

Part-time Sequence

Part-time status is 11 credit hours or less.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course
Number
Course Name Requisites Notes Area Credits
BPC110 or
CIS105
Computer Usage and Applications or Survey of Computer Information Systems CS 3
MKT/TEC109 Introduction to Fashion Merchandising Critical course Gateway course 3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course
Number
Course Name Requisites Notes Area Credits
MKT268 Merchandising 3
TEC245 Wardrobe Strategies 3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course
Number
Course Name Requisites Notes Area Credits
MKT/TEC151 Display and Visual Merchandising 3
MKT/TEC200 Retail Buying 3

Term 4

A sequence of suggested courses that should be taken during Term 4
Course
Number
Course Name Requisites Notes Area Credits
TEC222 Textiles 3
TEC272++ Any Retail Merchandising Internship course 1–3

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Program Information

Learn more about and find contact information for the Fashion Merchandising & Design program.

General Help

Ask general questions over the phone at 480-461-7400 or via online chat.

Course Area Key

Gateway Course = Generally the first major-specific course in a pathway.

Critical Course = A course that is highly predictive of future success in a pathway.

Disclaimer

Students must earn a grade of "C" or better for all courses required within the program.

Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.

View MCCCD’s curriculum website for the Certificate of Completion in Retail Sales Manager (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=147162).

Other Versions

The pathway map presented above is for the current catalog year and is the intended pathway map for new students. Other versions of this pathway map from different catalog years are available below:

A list of the current and previous versions of the pathway map for the Retail Sales Manager program
Catalog Year Effective Dates
2020-2021 (Current)    5/26/2020 – 5/24/2021
2019-2020 5/28/2019 – 5/25/2020
2018-2019 5/29/2018 – 5/27/2019