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The Certificate of Completion (CCL) in Retail Sales Manager is designed for students with an interest in retail store management. Students learn about apparel and retail store management, merchandising, salesmanship, customer service, basic computer systems, and human resources. They develop the ability to train and manage personnel in a store, display and merchandise their areas or store, effectively train personnel to sell the merchandise, and manage stocks and profitability. Completers of this certificate will have interned with a store manager for a minimum of 240 hours. Career placement would be at the Department or Area Sales Manager position.
Important information you’ll need when applying to MCC:
- Academic Career
- Degree/Certificate Type
- Career and Technical Certificate
- Academic Plan
- Retail Sales Manager (CCL)
- Academic Plan Code
- Total Credits Required
- Catalog Year
What You’ll Learn
This pathway map will help you gain the expertise needed to:
- Describe basic CIS/Computer concepts and programming techniques.
- Apply management techniques to finance and control, merchandising, sales, promotion, operations, and stock shrinkage.
- Demonstrate the dynamics and interactions characteristic of groups within an organizational environment.
- Interpret daily, weekly, or monthly stock and sales reports to evaluate past performance, appraise current plans, and make future plans.
- Utilize sales presentation skills as they relate to the fashion industry.
- Coordinate displays, advertising, and personal selling efforts.
- Identify and select specific merchandise which will satisfy the needs and wants of potential customers.
- Identify fabric and its performance characteristics which consumers want in the use and care of merchandise.
- Analyze quality differences for ready-to-wear apparel.
- Explain internship in retail sales management.
- Describe ways to create customer satisfaction in the credit/financial industry including responsiveness, reliability, empathy and tangible service.
- Explain the sewing process and use of pressing equipment and sewing tools appropriately when constructing apparel.
Successful completion of this program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this program. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.
Merchandise Displayers and Window Trimmers
Supervisors of Retail Sales Workers
MKT/TEC109 Introduction to Fashion Merchandising 3
Course Sequence by Term
The following is the suggested course sequence by term. Please keep in mind:
- The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
- Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
- Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include CPD150, CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
- Students should meet with an academic advisor about any concerns that may affect course enrollment.
Full-time status is 12 credits to 18 credits per semester.
|TEC250||Apparel Quality Analysis||TEC250 is only offered in the Fall||RC||3|
|Computer Usage and Applications or Survey of Computer Information Systems||RC||3|
|TEC255||Fashion Retail Merchandising||Prerequisites: A grade of C or better in MKT/TEC109.||TEC255 is only offered in the Fall||RC||3|
|Retail Buying or Management and Leadership I or Owning and Operating a Small Business||RC||3|
|TEC151||Display and Visual Merchandising||RC||3|
|Quality Customer Service or Fashion Sales Management||No requisites or Prerequisites: A grade of C or better in MKT/TEC109.||RC||3|
|TEC272++||Any TEC272 Module||RC|
Ready to get started?
Follow one of the options below to get started on your personal career pathway.
Program Area Key
Students must earn a grade of "C" or better for all courses required within the program.
Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.
View MCCCD’s program website for the Certificate of Completion in Retail Sales Manager (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=125874).
The pathway map presented above is for the current catalog year and is the intended pathway map for new students. Other versions of this pathway map from different catalog years are available below:
|Catalog Year||Effective Dates|
|2018-2019||5/29/2018 – 5/27/2019|