AppleCare Technician

Would you like to become an Apple Repair Technician?

The certifications are based on the individual learning tracks for each specific device (e.g, iPhone, iPad, MacBook Pro).

Students will be certified as an apprentice for each individual device during their coursework study.

Become A Student

Course Descriptions

AppleCare iPhone Tech Cert. (BPC260) - 3 credits

Certifies students to perform troubleshooting and repair of all iPhone models currently supported by Apple. Students who complete the course are certified Apprentice in the Global Service Exchange (GSX) using the Apple learning management system (ATLAS). Students may contact the instructor at: Stephen.bowes@mesacc.edu. Prerequisites: None.

AppleCare MAC Tech Cert (BPC262) - 3 credits

Certifies students to perform troubleshooting and repair of all MacBook laptops and Mac computers currently supported by Apple. Students who complete the course are certified Apprentice in the Global Service Exchange (GSX) using the Apple learning management system (ATLAS). Students may contact the instructor at: Stephen.bowes@mesacc.edu. Prerequisites: None.

Tuition

$85 per credit hour plus a one-time $15 registration fee

Total cost: *$525 (6 credits including the initial registration fee)

*Tuition does not include fees for materials or textbooks.

Course Location

A Live Online class including online sessions that meet live on specific days and times. Attendance in these live online sessions is mandatory. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started

Contact

Students may contact instructor at: stephen.bowes@mesacc.edu

Email MITI Director, Diane Meza with questions.

Industry Outlook

Apple certifications enable the learner to diagnose hardware or device problems, repair devices and perform upgrades. These certifications assist candidates seeking employment as a service technician, such as those employed by an Apple Authorized Service Provider (AASP), a Self-Servicing Account (SSA), or an Apple reseller.