Ask an Academic Advisor

Need Financial Aid Advising?

Chat with Financial Aid

 Chat with an Advisor Online

Chat is available for quick, 5-10 minute advising questions. The Advisor may recommend you set up an appointment if your questions can't be quickly answered via chat.

Chat is available M-TH 8am-1pm & 2pm-5pm. Friday 10am-1pm & 2pm-5pm.

To live chat on your computer, follow these directions below to get started:

  • Use Chrome or Firefox for your browser
  • Have your webcam ready (optional)
  • Have your microphone or a headset with a mic ready
  • When you see a green light below, just click on Chat With Me

Live chats may be recorded and logged. 

When you see a green light below, an advisor is available.

Video chat with Academic Advising Chat on Cranium Cafe

When logging into Cranium Cafe please log in via Canvas with your MEID and Password at the bottom of the page.

If an advisor is unavailable for chat (indicated by a red or yellow light above) then you have the option to send an email to the advising team. During the summer months turn around time can be about 3 business days. 

Email an Advisor.

Schedule an Appointment

New Students need to attend the Thunderbird Orientation and Registration session before making an appointment with an Academic Advisor.

Continuing Students or New Students with Transfer Credits

If you would like to schedule an appointment with an academic advisor (either online or in person) and are not in a program that requires department specific advising, click one of the blue "Schedule an Appointment" buttons below and you will receive an email confirmation from Cranium Cafe.

For assistance in making appointments please view our Cranium Appointment User Guide.

Walk-in Student Advising

Southern & Dobson Campus

Continuing students may walk-in Monday-Thursday starting at 8:00 am. We will meet with students up until 12:00 pm at the Enrollment Center. Students will not have a scheduled appointment and should expect to wait to be seen in the order of their arrival/check-in.

Fall & Spring Hours
Monday – Thursday

8 am – 12 pm

1 pm – 5:30 pm


10 am – 5 pm

Saturday and Sunday Closed
Summer Hours
Monday – Thursday

May - July
7 am – 12 pm

1 pm – 5:30 pm

7 am – 6 pm
(Walk-ins only)


May – July

8 am – 5 pm

Saturday and Sunday Closed

Note: During the months of August and January the week before school begins and the week school begins the Advisement office is open one additional hour Monday – Thursday and is available until 7 pM.

Program Advising

Nursing, Fire Science/EMT, Dental Hygiene, Education Studies, Fashion Merchandising and Music are advised via their respective departments. For all other programs of study, see options below.

New Student Advising

All students new to college (with no prior or university credits) or new to the Maricopa County Community College District - will be required to meet with an Academic Advisor in order to register for classes for most programs of study. You can fulfill this requirement by attending a New Student Advising session at the Southern and Dobson campus, or meeting with an advisor individually at the Red Mountain campus. Visit the New Student Advising page for more information.