FWS Job Openings

FWS - Office Assistant - Strategic Enrollment Development

Status: Federal Work Study
Location: Mesa Community College - Southern and Dobson Campus
Department: Strategic Enrollment - GC54-B
Office Hours of Operation: Monday - Thursday 8:00am to 6:00pm, Friday 8:00am to 5:00pm
Closing Date: Open Until Filled
Pay Rate Schedule: Hourly
Pay Rate: $13.85
Hours Per Week: 19.5 hours a week
Work Schedule: Monday - Thursday 8:00am to 6:00pm, Friday 8:00am to 5:00pm
Benefits Eligible: No

Job Summary:
Position will provide general clerical and outreach support to the Strategic Enrollment departments with primary support for Mesa Community College Promise and Dual Enrollment programs.

Essential Functions:

• Responding to visitor inquiries via phone, email, chat, or walk-ins
• Provides accurate responses to students' questions
• Guide students through the admissions and registration process
• Assist with technological support; creating flyers, data entry, research, etc.
• May process enrollment-related dynamic forms
• May assist with campus tours or other outreach activities on campus
• Assist with special projects and other duties as needed to support Strategic Enrollment (NSWR, Orientation, Recruitment, Mesa College Promise, Dual/Concurrent Enrollment, MPS/MCC Embedded Advisors)
• Proforms other duties as assigned

Minimum Qualifications:

• Exception customer service skills
• Effective oral/written communication skills
• Knowledge of office productivity software (Microsoft Office Suite, Google Suite, etc.) and computer technology

Desired Qualifications:

• Bilingual in Spanish

Special Working Conditions:

• Travel to campus during interview/selection process will be at candidates own expense
• May require some evenings or weekends
• May require prolonged periods of viewing a computer screen
• Work alternating open and close shifts
• May be required to lift of carry up to 25 pounds

How to Apply:
Interested applicants should submit a resume and cover letter to Matthew Wintz (matthew.wintz@mesacc.edu). Please ensure your resume and cover letter provide the following items:

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position
• Provide employment history in a month/year format (e.g. 09/07 to 10/11) including job title, job duties, indicate full or part-time experience for each position held and name fo employer for each position
• 2-3 personal or professional reference; if references are not provided in the resume upon application, they will be requested at time of interview

FWS - Desk Assistant - Learning Enhancement Center

Status: Federal Work Study
Location: Mesa Community College - Southern and Dobson Campus
Department: Learning Enhancement Center, Elsner-MS
Office Hours of Operation: Monday - Thursday 9:00am to 7:00pm, Friday 9:00am to 2:00pm
Closing Date: Open Until Filled
Pay Rate Schedule: Hourly
Pay Rate: $14.00
Hours Per Week: 19.5 hours a week
Work Schedule: Monday through Thursday: 9:00am to 2:00pm
Benefits Eligible: No

Job Summary:
Mesa Community College is hiring several Desk Assistants positions to work in the Fall 2022 semester. These positions provide reliable clerical assistance and outstanding customer service in the Learning Enhancement Center.

Essential Functions:

• 60% Greets and logs students in and out for Center usage; provides front-line customer service; schedules tutoring appointments; monitors the virtual front desk
• 25% Answers/routes incoming calls; tracks Center resources; provides clerical assistance; performs data entry
• 15% Connects students with tutors; stocks center with materials; performs duties commensurate to grade level of position.

Minimum Qualifications:

• Must be an MCC student in the Fall 2022 semester
• Possess customer service orientation
• Possess effective verbal and written communication skills
• Basic knowledge of Google Suite and MS Office.

Desired Qualifications:

• Federal Work Study applicants preferred
• Experience multi-tasking in a busy setting
• Experience working in a team-oriented environment
• Experience handling confidential information.

Special Working Conditions:

• Desk Assistants will work in person and may work at various LEC locations on the Southern and Dobson or Red Mountain campus.

How to Apply:
Apply through the Learning Enhancement Center Desk Assistance Job application google form.
Resume and Cover Letter required. For more information contact Xochitl Arroyo by email at xochitl.arroyo@mesacc.edu or by phone at (480) 461-7404.

FWS - Front Desk Office Assistant - Psychological Science

Status: Federal Work Study
Location: Mesa Community College - Southern and Dobson Campus
Department: Psychological Science: Building BP-43A, Office BP-40
Office Hours of Operation: Monday - Thursday 8:00am to 5:00pm, Friday 8:00am to 4:00pm
Closing Date: Open Until Filled
Pay Rate Schedule: Hourly
Pay Rate: $13.85
Hours Per Week: 19.5 hours a week
Work Schedule: Monday: 11am-3pm, Tuesday: 12pm-4pm, Thursday: 8am-1pm, Friday: 12pm-4pm (Hours may vary)
Benefits Eligible: No

Job Summary:
The Psychological Science Department is looking for a Federal Work Study student office assistant whose abilities are performing clerical tasks, providing customer service and supporting the Administrative Specialist in an academic setting to ensure the office is running efficiently. We seek applicants who are enthusiastic, proactive, and demonstrate a willingness to learn on the job to support student success.

Essential Functions:

• Greet visitors who come into our office including students, faculty, and administrators
• Answer phones, taking messages, sending emails
• Support faculty and staff needs such as: making copies, distributing correspondence, and other special projects
• Partake in setting up/taking down events for special events hosted by the department
• Perform other duties as assigned

Minimum Qualifications:

• High School Diploma or GED Certificate
• Computer skills: Microsoft Office, Google Suite knowledge
• Effective oral and written communication skills

Desired Qualifications:

• Shift Availability: Mon: 11am-3pm Tue: 12pm-4pm Thu: 8am-1pm Fri: 12pm-4pm (but hours may vary)
• Psychology Major
• Prior customer service experience

Special Working Conditions:

• Lifting 15-20 lbs occasionally

How to Apply:
Interested applicants should submit a resume, cover letter, and references to brenda.rosales-gutierrez@mesacc.edu by September 9, 2022, or call (480) 461-7032 if you have any questions regarding this position. Please ensure your resume and cover letter provide the following items:

• Clearly illustrate how prior experience, knowledge, and education meet the minimum and desired qualifications for this position
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, indicate full or part-time experience for each position held, and name of employer for each position

FWS - Student Services - Admissions and Records (multiple openings)

Application Due Date: Positions open until filled
Pay Rate: $15.00 an hour, up to 19.5 hours per week
Work Schedule: Monday-Thursday 8am-5pm or 9am-6pm Friday 8am-5pm
Campus Location & Room: Mesa Community College - Southern and Dobson Campus: EC39

Job Summary:
This position in Admissions & Records at Mesa Community College provides comprehensive support to students seeking assistance with resolving admissions, records, registration, and payment-related services in a one-stop enrollment services model to new and continuing students with high levels of accuracy and customer service.

Essential Functions:

• Provides support for the Enrollment Services Welcome Desk
• Assists with self-service computer stations
• Aids students with admissions, records and registration processes, answering financial aid questions, guiding students through process and next steps, processing various Admissions & Records forms
• Make referrals to other departments based on student needs
• Provides customers with clear, complete and accurate responses to their questions and document interactions in the Student Information System (SIS) and various systems
• Other Enrollment Services related support or other duties as needed

Minimum Qualifications:

• Customer service experience involving a high volume of public contact
• Effective interpersonal skills and written communication skills
• Knowledge of office productivity software (Microsoft Office Suite, Google Suite, etc) and computer technology

Desired Qualifications:

• Experience working in a student support area in higher education
• Experience working with students from diverse backgrounds and cultures

Special Working Conditions:

• May require prolonged periods of viewing a computer screen
• May require prolonged periods of standing or sitting
• Work alternating open and close shifts
• May be required to lift or carry up to 25 pounds

How to Apply:
If you are interested in the Admissions and Records Federal Work Study position please stop by Enrollment Services and pick up an application. You can also contact Maria Copetillo by email at maria.copetillo@mesacc.edu for a digital copy of the application, as well as submit your resume and cover letter for review.

FWS - Student Employee / Testing Assistant - Testing Services @ Red Mountain campus

Duties Include: Position still available at Red Mountain testing services office.

• Know the Enrollment Process and where testing fits into this process. We will train you as long as you are willing to learn and adapt to your role and be able to perform your job duty.
• Guide students how to maximize test preparation, knowledge of Boot Camps, retest policy.
• Test security, ethical expectations of students, reporting of academic dishonesty issues
• Review instructions for faculty exams, monitor spreadsheet(s), administer faculty exams
• Assists students with Student Center—self-service
• Administers college placement tests, ESL, faculty make-up exams. (but not their teacher)
• Phones, computers, excellent customer service.
• FERPA. Confidential workplace.

Pay Rate: $12.80 per hour, up to 19.5 hours per week

To Apply: Please send your cover letter & resume to thuy.wong@mesacc.edu.

FWS - Student Services Assistant - International Education

Duties Include:
Provide support services to International students attending, or interested in attending, Mesa Community College. You must be a current full-time MCC student enrolled for Fall 2021 to qualify for this position. Both American and International Students are welcome to apply!

Pay Rate: $12.80 per hour, up to 19.5 hours per week

To Apply: Please send your resume via email to Aziz.Alhadi@mesacc.edu. If you have any questions about this position, you can call 480-461-7753.

MCC Federal Work-Study Supervisors

If you are looking to post a Federal Work Study position, please fill out our Federal Work Study Job Posting Request form.

If you are looking for a copy of the Federal Work study handbook for supervisors please email Tori Stanton (tori.stanton@mesacc.edu).