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MGT126	Customer Service Skills and Strategies						3 Credits
Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17723		Online (On Your Time) Lecture/Lab	08/24/2026 – 10/16/2026 Fall			Tiziana Marengo	Open 3 of 24 Seats Available
17723	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
17361		Online (On Your Time) Lecture/Lab	10/19/2026 – 12/18/2026 Fall Flex Start			Richard L. Toler, Jr. Ph.D., MBA	Open 28 of 30 Seats Available
17361	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

MGT175	Business Organization and Management						3 Credits
Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17784	Dobson Campus BP 1S	Hybrid In-Person Lecture	08/25/2026 – 12/18/2026 Fall	Tu	1:30 PM – 2:45 PM	Richard L. Toler, Jr. Ph.D., MBA	Open 25 of 30 Seats Available
17784	Notes: Hybrid classes include face-to-face format on campus at the time listed in the class schedule. The other part will be held online either without a set time to attend or a Live Online session. Students enrolling in a hybrid class acknowledge they already possess the skills described in the Minimum Computer and Technology Requirements at https://www.mesacc.edu/online/get-started for additional information. Class meets in person on Tuesdays.
15208		Online (On Your Time) Lecture	08/24/2026 – 12/18/2026 Fall			William Collins Jr	Closed
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information

MGT229	Management and Leadership I						3 Credits
Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.
General Education Designations: Social-Behavioral Sciences [SB], Social and Behavioral Sciences [SCB]
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
15186		Online (On Your Time) Lecture	08/24/2026 – 12/18/2026 Fall			Denny D. Bates	Closed
15186	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
33119		Online (On Your Time) Lecture	08/24/2026 – 12/18/2026 Fall			Staff	Open 30 of 30 Seats Available
33119	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

MGT242	Project Scope And Procurement Management						2 Credits
Scope management and procurement management in a project environment, including how a project's scope is planned, defined, and verified. Concepts of scope change management. Concepts of procurement management, including procurement planning, supplier solicitation, supplier selection, contract administration, and contract closeout. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17711		Online (On Your Time) Lecture	10/19/2026 – 12/18/2026 Fall Flex Start			Leslie H. Barker	Open 19 of 30 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information A Guide to the Project Management Body of Knowledg Required Format: eBook 7th Edition Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628256659 Estimated Price: $99.00 Agile Practice Guide Required Formats: Textbook, eBook Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628251999, 9781628254013 Estimated Price (varies): $39.99 to $49.00 Guide to the Project Management Body of Knowledge Required Format: Textbook 7th Edition Author: Project Management Institute Publisher: Project Management Institute ISBN: 9781628256642 Estimated Price: $115.25 Get these books at the bookstore

MGT243	Project Time And Cost Management						2 Credits
Time management and cost management in a project environment, including activity definition, sequencing and duration estimating. Schedule development and specific tools to support schedule creation and control. Project cost management including resource planning, cost estimation, cost budgeting, and cost control. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17710		Online (On Your Time) Lecture	10/19/2026 – 12/18/2026 Fall Flex Start			Leslie H. Barker	Open 19 of 30 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information A Guide to the Project Management Body of Knowledg Required Format: eBook 7th Edition Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628256673, 9781628256659 Estimated Price (varies): $64.35 to $99.00 Agile Practice Guide Required Formats: Textbook, eBook Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628251999, 9781628254013 Estimated Price (varies): $39.99 to $49.00 Guide to the Project Management Body of Knowledge Required Format: Textbook 7th Edition Author: Project Management Institute Publisher: Project Management Institute ISBN: 9781628256642 Estimated Price: $115.25 Get these books at the bookstore

MGT244	Project Risk And Quality Management						2 Credits
Risk management and quality management in a project environment, including risk identification, risk aversion, and risk response planning. Presents techniques to perform risk analysis and risk response planning on projects. Concepts of quality management including quality planning, quality assurance and quality control. Concepts of quality systems and their applicability to project management. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
16550		Online (On Your Time) Lecture	08/24/2026 – 10/16/2026 Fall			Leslie H. Barker	Open 12 of 30 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information A Guide to the Project Management Body of Knowledg Required Format: eBook 7th Edition Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628256659 Estimated Price: $99.00 Agile Practice Guide Required Formats: Textbook, eBook Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628251999, 9781628254013 Estimated Price (varies): $39.99 to $49.00 Guide to the Project Management Body of Knowledge Required Format: Textbook 7th Edition Author: Project Management Institute Publisher: Project Management Institute ISBN: 9781628256642 Estimated Price: $115.25 Get these books at the bookstore

MGT245	Project, Human Resources And Communications Management						2 Credits
Concepts of human resource management and communications management in a project environment, including project organizational planning, staff acquisition and team development. Concepts of project communications planning, information distribution, performance reporting, and project closeout. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
15171		Online (On Your Time) Lecture	08/24/2026 – 10/16/2026 Fall			Leslie H. Barker	Open 12 of 30 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information A Guide to the Project Management Body of Knowledg Required Format: eBook 7th Edition Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628256659 Estimated Price: $99.00 Agile Practice Guide Required Formats: Textbook, eBook Author: Project Management Institute Publisher: Bookwire US Inc. - Phone +49 ISBN: 9781628251999, 9781628254013 Estimated Price (varies): $39.99 to $49.00 Guide to the Project Management Body of Knowledge Required Format: Textbook 7th Edition Author: Project Management Institute Publisher: Project Management Institute ISBN: 9781628256642 Estimated Price: $115.25 Get these books at the bookstore

MGT246	Principles of Project Management						3 Credits
Project Management principles expected of a Project Management Professional (PMP). Includes an overview of exam format, topics, and study techniques. Focus is on project scope, procurement, time, risk, cost, quality, human resource, communication, and integration management. Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17709		Online (On Your Time) Lecture	10/19/2026 – 12/18/2026 Fall Flex Start			Randy L. Bulriss	Open 20 of 30 Seats Available
17709	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

MGT251	Human Relations in Business						3 Credits
Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
31609	Dobson Campus BP 1N	In-Person Lecture	08/25/2026 – 12/18/2026 Fall	TuTh	1:30 PM – 2:45 PM	Staff	Open 19 of 25 Seats Available
15181		Online (On Your Time) Lecture	08/24/2026 – 12/18/2026 Fall			Diana Bullen	Open 22 of 40 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information
17843		Online (On Your Time) Lecture	10/19/2026 – 12/18/2026 Fall Flex Start			Diana Bullen	Open 23 of 40 Seats Available
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information

MGT253	Owning and Operating a Small Business						3 Credits
Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
15163	Dobson Campus BP 2S	In-Person Lecture	08/24/2026 – 12/18/2026 Fall	MoWe	9:00 AM – 10:15 AM	Staff	Open 20 of 30 Seats Available
17844	Dobson Campus BP 2S	Hybrid In-Person Lecture	08/25/2026 – 12/18/2026 Fall	Tu	1:30 PM – 2:45 PM	Staff	Open 25 of 30 Seats Available
17844	Notes: Hybrid classes include face-to-face format on campus at the time listed in the class schedule. The other part will be held online either without a set time to attend or a Live Online session. Students enrolling in a hybrid class acknowledge they already possess the skills described in the Minimum Computer and Technology Requirements at https://www.mesacc.edu/online/get-started for additional information.
16402		Online (On Your Time) Lecture	05/26/2026 – 07/30/2026 Summer			Brenda Morse	Class Started
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information
16990		Online (On Your Time) Lecture	08/24/2026 – 10/16/2026 Fall			Staff	Closed
16990	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

MGT270AC	Management Internship						3 Credits
Management work experience in a business or industry. 80 hours of designated work per credit. Prerequisites: Permission of Department or Division.
Course Notes: MGT270AC may be repeated for a total of six (6) credits.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
32772	Dobson Campus	Independent Study Lecture/Lab	08/24/2026 – 12/18/2026 Fall			Shane Siebold	Open 9 of 10 Seats Available
32772	Notes: Class 32772 This class is for students who have been accepted to the Disney College Internship Program. For more information on how to apply for this internship, please contact the instructor Shane Siebold, [email protected] or the program director Carie Allen, [email protected].

MGT276	Human Resources Management						3 Credits
Human resource planning, staffing, training, compensating, and appraising employees in organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
Course Notes: MGT101 or MGT175 or MGT229 suggested but not required.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
15210		Online (On Your Time) Lecture	08/24/2026 – 10/16/2026 Fall			Leslie H. Barker	Open 17 of 25 Seats Available
15210	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.