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MGT126 Customer Service Skills and Strategies 3 Credits

Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
32589

Online Course

Online (On Your Time)
Lecture/Lab
03/18/2024 - 05/10/2024

Spring Flex Start

Tiziana Marengo

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 32589 Students may contact instructor at tiziana.marengo@mesacc.edu

16398

Online Course

Online (On Your Time)
Lecture/Lab
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

15 of 18
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 16398 Students may contact instructor at: tiziana.marengo@mesacc.edu

MGT175 Business Organization and Management 3 Credits

Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26683

Online Course

Online (On Your Time)
Lecture
01/29/2024 - 05/10/2024

Spring Flex Start

William Collins

Closed

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26683 Students may contact instructor at: william.collins@mesacc.edu

34230

Online Course

Online (On Your Time)
Lecture
01/29/2024 - 05/10/2024

Spring Flex Start

William Collins

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 34230 Students may contact instructor at: william.collins@mesacc.edu

13416

Online Course

Online (On Your Time)
Lecture
09/03/2024 - 12/13/2024

Fall Flex Start

Staff

Open

21 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13416 Students may contact instructor at: b.collins@mesacc.edu

14770

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

25 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14770 Students may contact instructor at: b.collins@mesacc.edu

MGT229 Management and Leadership I 3 Credits

Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.

Course Notes:

General Education Designations: Social-Behavioral Sciences [SB]
Class Location Delivery Dates Days Times Instructor Availability
26624

Online Course

Online (On Your Time)
Lecture
01/16/2024 - 03/08/2024

Spring

Preston Cameron

Class Ended

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26624 Students may contact instructor at: preston.cameron@mesacc.edu

34229

Online Course

Online (On Your Time)
Lecture
01/29/2024 - 05/10/2024

Spring Flex Start

Preston Cameron

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 34229 Students may contact instructor at: preston.cameron@mesacc.edu

15107

Online Course

Online (On Your Time)
Lecture
05/28/2024 - 07/18/2024

Summer

Preston Cameron

Open

18 of 40
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at preston.cameron@mesacc.edu

13376

Online Course

Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

30 of 35
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13376 Students may contact instructor at: preston.cameron@mesacc.edu

13377

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

42 of 45
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13377 Students may contact instructor at: preston.cameron@mesacc.edu

MGT242 Project Scope And Procurement Management 2 Credits

Scope management and procurement management in a project environment, including how a project's scope is planned, defined, and verified. Concepts of scope change management. Concepts of procurement management, including procurement planning, supplier solicitation, supplier selection, contract administration, and contract closeout.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26728

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Leslie Barker

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26728 Students may contact instructor at: leslie.barker@mesacc.edu

13436

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

24 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13436 Students may contact instructor at: leslie.barker@mesacc.edu

MGT243 Project Time And Cost Management 2 Credits

Time management and cost management in a project environment, including activity definition, sequencing and duration estimating. Schedule development and specific tools to support schedule creation and control. Project cost management including resource planning, cost estimation, cost budgeting, and cost control.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26661

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Leslie Barker

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26661 Students may contact instructor at: leslie.barker@mesacc.edu

13388

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

17 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13388 Students may contact instructor at: leslie.barker@mesacc.edu

MGT244 Project Risk And Quality Management 2 Credits

Risk management and quality management in a project environment, including risk identification, risk aversion, and risk response planning. Presents techniques to perform risk analysis and risk response planning on projects. Concepts of quality management including quality planning, quality assurance and quality control. Concepts of quality systems and their applicability to project management. Prerequisites: None.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26727

Online Course

Online (On Your Time)
Lecture
01/16/2024 - 03/08/2024

Spring

Leslie Barker

Class Ended

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26727 Students may contact instructor at: leslie.barker@mesacc.edu

15130

Online Course

Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

25 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15130 Students may contact instructor at: leslie.barker@mesacc.edu

MGT245 Project, Human Resources And Communications Management 2 Credits

Concepts of human resource management and communications management in a project environment, including project organizational planning, staff acquisition and team development. Concepts of project communications planning, information distribution, performance reporting, and project closeout. Prerequisites: None.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26637

Online Course

Online (On Your Time)
Lecture
01/16/2024 - 03/08/2024

Spring

Leslie Barker

Class Ended

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26637 Students may contact instructor at: leslie.barker@mesacc.edu

13356

Online Course

Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

22 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13356 Students may contact instructor at: leslie.barker@mesacc.edu

MGT246 Principles of Project Management 3 Credits

Project Management principles expected of a Project Management Professional (PMP). Includes an overview of exam format, topics, and study techniques. Focus is on project scope, procurement, time, risk, cost, quality, human resource, communication, and integration management.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26724

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Randy Bulriss

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26724 Students may contact instructor at: randy.bulriss@mesacc.edu

15278

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

26 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at randy.bulriss@mesacc.edu

MGT251 Human Relations in Business 3 Credits

Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
28255

Online Course

Online (On Your Time)
Lecture
01/29/2024 - 05/10/2024

Spring Flex Start

Elizabeth Ursic

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 28255 Students may contact instructor at: elizabeth.ursic@mesacc.edu

26653

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Diana Bullen

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26653 Students may contact instructor at diana.bullen@mesacc.edu

14740

Online Course

Online (On Your Time)
Lecture
05/28/2024 - 07/18/2024

Summer

Diana Bullen

Open

5 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14740 Students may contact instructor at: diana.bullen@mesacc.edu

13369

Online Course

Online (On Your Time)
Lecture
08/20/2024 - 10/11/2024

Fall

Staff

Open

27 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13369 Students may contact instructor at: diana.bullen@mesacc.edu

14771

Online Course

Online (On Your Time)
Lecture
09/04/2024 - 12/13/2024

Fall Flex Start

Staff

Open

27 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14771 Students may contact instructor at: elizabeth.ursic@mesacc.edu

13382

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

28 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13382 Students may contact instructor at: diana.bullen@mesacc.edu

MGT253 Owning and Operating a Small Business 3 Credits

Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
26595
Dobson Campus

BP 1S

In Person
Lecture
01/16/2024 - 05/10/2024

Spring

TuTh
9:00 AM - 10:15 AM

Alan Beveridge

Class Started

26697
Dobson Campus

BP 1S

In Person
Lecture
01/30/2024 - 05/10/2024

Spring Flex Start

TuTh
10:30 AM - 11:55 AM

Alan Beveridge

Class Started

13346
Dobson Campus

BP 2S

In Person
Lecture
08/19/2024 - 12/13/2024

Fall

MoWe
9:00 AM - 10:15 AM

Staff

Open

27 of 30
Seats Available

Notes: During the Fall semester this class will be returning to in-person classes. Students will be required to attend class during the schedule time on campus two days per week.

Class 13346 Students may contact instructor at: alan.beveridge@mesacc.edu

26711

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Alan Beveridge

Closed

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 26711 Students may contact instructor at: alan.beveridge@mesacc.edu

15776

Online Course

Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

21 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15776 Students may contact instructor at alan.beveridge@mesacc.edu

14772

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

26 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14772 Students may contact instructor at alan.beveridge@mesacc.edu

MGT270AC Management Internship 3 Credits

Management work experience in a business or industry. 80 hours of designated work per credit.

Prerequisites: Permission of Department or Division.

Course Notes: MGT270AC may be repeated for a total of six (6) credits.

Class Location Delivery Dates Days Times Instructor Availability
34969
Dobson Campus

Online Course

Independent Study
Lecture/Lab
01/16/2024 - 05/10/2024

Spring

Shane Siebold

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at: shane.siebold@mesacc.edu

15423
MC OFFSITE

Disney

Field Based
Lecture/Lab
08/19/2024 - 12/13/2024

Fall

Staff

Open

9 of 10
Seats Available

Notes: Class 15423 This class is for students who have been accepted to the Disney College Internship Program. For more information on how to apply for this internship, please contact the instructor Shane Siebold, shane.siebold@mesacc.edu or the program director Carie Allen, carie.allen@mesacc.edu.

MGT276 Human Resources Management 3 Credits

Human resource planning, staffing, training, compensating, and appraising employees in organizations.

Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.

Course Notes: MGT101 or MGT175 or MGT229 suggested but not required.

Class Location Delivery Dates Days Times Instructor Availability
28939

Online Course

Online (On Your Time)
Lecture
01/16/2024 - 03/08/2024

Spring

Leslie Barker

Class Ended

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 28939 Students may contact instructor at leslie.barker@mesacc.edu

13419

Online Course

Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

19 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13419 Students may contact instructor at: leslie.barker@mesacc.edu

MGT286 Human Resource Employment Management 3 Credits

Techniques and methodology for coordinating and monitoring effective employment selection practices. Includes description of employment functions, staffing analysis, employment recruitment and advertising, applicant screening, interviewing and reference checking, employee selection and placement within a human resources division.

Prerequisites: A grade of C or better in MGT276 or permission of Department or Division.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
28757

Online Course

Online (On Your Time)
Lecture
03/18/2024 - 05/10/2024

Spring Flex Start

Brenda Morse

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 28757 Student may contact instructor at brenda.morse@mesacc.edu

15535

Online Course

Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

26 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15535 Students may contact instructor at: brenda.nielsen@mesacc.edu

MGT298AC Special Projects 3 Credits

Organized and tailored around the interests and needs of the individual student. Structured to provide an atmosphere of individualized research and study paralleled by professional expertise and guidance. Professional-type facilities and equipment available for student use. Allows the best aspects of independent study and individualized learning to be combined to maximize student development.

Prerequisites: Permission of Program Director or Instructor.

Course Notes:

Class Location Delivery Dates Days Times Instructor Availability
28041
Dobson Campus

Instructor Office

Independent Study
Lab
02/19/2024 - 05/10/2024

Spring Flex Start

Staff

Class Started

14937
Dobson Campus

Instructor Office

Independent Study
Lab
05/28/2024 - 08/01/2024

Summer

Staff

Open

10 of 10
Seats Available