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VET132 Veterinary Office Management and Client Communication 3 Credits

Principles and practice of veterinary office management for veterinary technology students. Client relations, receptionist skills, telephone techniques, interpersonal skills, and personnel management. Generation and maintenance of correspondence, medical records, legal forms, and hospital logs. Basic bookkeeping, accounting, and financial management principles. Marketing and public relations. Professional ethics and professionalism. Use of computers for data entry, patient record management and inventory control.

Prerequisites: A grade of C or better in VET101 or permission of Instructor.

Class Location Delivery Dates Days Times Instructor Availability
27408

Online Course

Online (On Your Time)
Lecture
01/13/2025 - 05/09/2025

Spring

Diana Cutolo

Open

9 of 20
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at diana.cutolo@mesacc.edu

Class Fee: $50.00