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FSC215 Customer Service in the Public Sector 3 Credits

Examines the personal and practical skills needed to enhance customer service in the public sector with an emphasis on application, basic management requirements, and training. Prerequisites: None.

Class Location Delivery Dates Days Times Instructor Availability

Online Course

Online (On Your Time)
03/21/2024 - 05/10/2024

Spring Flex Start

Hans Silberschlag, Ed.D.

Class Ended

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on for additional information.

Students may contact instructor at