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CIS102DA	IT Customer Support						3 Credits
Examines skills, tools and strategies necessary for becoming a computer help-desk or end-user support professional. Prerequisites: None.
Class	Location	Delivery	Dates	Days	Times	Instructor	Availability
17459		Online (On Your Time) Lecture/Lab	10/19/2026 – 12/18/2026 Fall Flex Start			Hope L. Shacklette	Class Started
	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.
	Book Information
11992		Online (On Your Time) Lecture/Lab	03/22/2027 – 05/14/2027 Spring Flex Start			Hope L. Shacklette	Open 22 of 24 Seats Available
11992	Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.