Academic Certificate in Communication Competence in the Workplace

Certificate Information

Academic Plan

AC Communication Competence in the Workplace

Academic Plan Code




MCCCD Program Detail

Field of Interest

Field of Interest: Culture and Society


This program is not eligible for Title IV Federal Financial Aid.

Students must earn a grade of C or better for all courses within the Required Courses area.

The Academic Certificate (AC) in Communication Competence in the Workplace is an interdisciplinary program of study that provides intensive study of written and oral communication skills in different contexts including interpersonal communication, small group interaction, team-building, problem solving, public speaking and presentation skills, conflict resolution, assertiveness, and leadership. Students develop skills to enhance their professional, social, and personal interactions, and become more competitive and effective in the workforce.

What You’ll Learn

This program will help you gain the expertise needed to:

  1. Compose expository essays in English.
  2. Demonstrate skill in research, note-taking, organization, and documentation in the preparation and writing of a research paper.
  3. Demonstrate skill in using verbal and nonverbal symbols, interactive listening, resolving interpersonal conflict, and developing and maintaining personal and professional relationships.
  4. Present ideas in an organized, time-constrained format, and express one`s self objectively, subjectively, and creatively.
  5. Explain and apply principles and processes of small groups to problem-solving, decision-making, and information-sharing.
  6. Complete a service-learning field experience within a private or public agency, educational institution, or citizen volunteer group.
  7. Read and analyze varied and challenging reading materials, and analyze, synthesize, and evaluate these materials through written discourse.

Restricted Electives

Restricted Electives
Course #Course TitleCredits
If choosing BPC110 or CIS105 only one can be applied
BPC110Computer Usage and Applications3
CIS105Survey of Computer Information Systems3
COM207Introduction to Communication Inquiry3
COM/THP241Oral Interpretation of Literature3
COM250Introduction to Organizational Communication3
COM259Communication in Business and Professions3
COM263Elements of Intercultural Communication3
ENG111Technical and Professional Writing3
GBS233Business Communication3
IBS109Cultural Dimension for International Trade3
SWU295Effective Helping in a Diverse World3

Free Restricted Electives

Free Electives
Course #Course TitleCredits
Any approved General Education course in the Cultural Awareness (C) value (3) OR
COM+++++Any COM communication course (3) except courses used to satisfy Required Courses or Restricted Electives areas.3

Meet with an Advisor

Become a Student

Click here for MCC’s easy-to-use Enrollment Steps.

Before signing up for classes, you’ll want to meet with an academic advisor. Together, you’ll lay out a program and career path that suits you best. This step is essential to your academic success.


All information is administered by the Center for Curriculum and Transfer Articulation at Maricopa County Community College District and published is subject to change without notice. Every effort has been made to ensure the accuracy of information presented, but based on the dynamic nature of the curricular process, course and program information is subject to change in order to reflect the most current information available.

View MCCCD's program website for the Academic Certificate in Communication Competence in the Workplace (

Major: 6219N
First Term: 2019 Spring
Final Term: Current
Award: AC
Total Credits: 30-33
CIPS code: 09.9999
SOC codes: 25-1122, 27-3041, 27-3043
Initiating College:
Program Availability: - GC, MC
Occupational Area: Not Applicable
Instructional Council:
Last Updated: 01/13/2020