EARS is a student-centered program designed to support academic and personal success. Students are referred into EARS by faculty and staff.
Faculty/Staff log into EARS when they have concerns about student’s academic/personal difficulties with learning; tutoring assistance; behaviors and attitudes that warrant intervention; success planning; attendance problems; and for campus and community resources.
To express concern to the student, remember to let the student know you care about his or her success and there are campus resources that might be found helpful. When initiating this conversation with the student, some helpful phrases are: * "I've been concerned about you lately." * "Your test grades, absences, tears, etc. have caught my attention." * "Are you aware of all of the various campus resources available to you for free at MCC?" * "Would you like to speak to with a Student Success Team person or Counselor?" * "I'd like to help you find the support you need to succeed in this class." * "Sometimes it is good to get another perspective."
Threatening or violent behaviors warrant contacting Public Safety (480-461-7777 for Southern & Dobson and 480-654-7444 at Red Mountain) immediately. Disruptive students and other classroom management issues should be consulted by faculty with their Academic Department Chair.
On any MCC website page on the left side of the footer, click on the "Intranet" link to display the Intranet homepage and once on the Intranet homepage select "EARS Login" located in the Quick Links navigation box.
Login with your MEID and password.
Under Quick Menu click on "Create New Referral" which will open up a new screen.
You may open the selections by clicking on any or all of the Concerns. Each will have several reasons to select one or more choices. You may select one or as many as you have reasons to refer your student. If you select "Other", you will see at the bottom of the page a comments section that you may add brief comments about your referral.
You might not wish to disclose something about a student in writing, so instead, you may request to be contacted and give a phone number and/or email address of how best to reach you. You may know the best way to reach the student and give a cell number and/or personal email address you have for the student.
The EARS referral is made and the student will receive an email that welcomes him or her to EARS. This email will inform the student that a faculty or staff referred them into EARS and someone will soon be contacting him or her for appointment and to provide campus resources to assist them with their academic success. The email will give them the EARS website of campus resources. An email will be sent to you that gives the EARS referral number that you will be able to access and view in your EARS Dashboard under "Referrals I Created" – Not Closed.
You can look under the Quick Menu under "Closed Referrals." You can click on the name of the student, which opens the referral to read the notes and track what is happening with the student and Success Team. As long as the referral is open, you may "Add a Note."
No, it does not. It is to refer a student to campus resources that can assist them in being successful with his or her academic goals and achievements.
Please contact EARS Program Coordinator at: email@example.com or call 480-461-7449.
mesacc.edu | 480-461-7000 | © 2015 Mesa Community College | A Maricopa Community College
The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.