Instructional Grievance Process for Students
Concerns by students of unfair or unjust treatment by a faculty member with regard to the academic process such as grading, testing or assignments. To report an instructional grievance, the student must first try to resolve the situation with the faculty. If the grievance is not resolved at this level, the student can request to speak to the Department Chair. This request must be done in writing per Administrative Regulation S-6. For further information, please visit the Student Instructional Grievances page under Deans of Instruction.
Non-Instructional Grievance Process for Students
Concerns by students of unfair or unjust treatment by any employee with regard to student services or administrative services. To report a non-instructional grievance, the student must first try to resolve the situation with the employee. If the grievance is not resolved at this level, the student can request to speak to the employee’s supervisor. This request must be done in writing per Administrative Regulation S-8. For further information, please contact Mesa Community College Dean of Student Development, Julie Voller at 480-461-7932, julie.voller@mesacc.edu.
State Authorization Reciprocity Agreement (SARA)
AC4 Complaints: Distance Education students outside of Arizona, after completion of the institution’s internal complaint process, may appeal SARA-related complaints to the Arizona Community College Coordinating Council (AC4).
Arizona SARA Council Complaints: Mesa Community College is a State Authorization Reciprocity Agreement (SARA) participating institution. The Arizona SARA Council has jurisdiction over Arizona SARA participating institutions in relation to non-instructional complaints for out-of-state distance education students. Instructional complaints, such as grade grievances, are not reviewed by the Council and should not be submitted for review. Upon completion of the institution’s and AC4’s complaint process, a student may register a complaint with the Arizona SARA Council.
Student Code of Conduct
To report an alleged policy violation of the MCCCD Student Code of Conduct, or if you would like consultation on student concern/situation, please contact the Dean of Student Affairs Office at (480) 461-7195 or file a report online utilizing the MCCCD Online Reporting Form and click on "Code of Conduct Reporting".
Title IX Sexual Harassment and Civil Rights Violations Process for Students
Maricopa County Community College District offers an online system to report allegations of sexual misconduct and discrimination against students. Student complaints based on the protected class of sex/gender such as sexual harassment, hostile environment, misconduct, stalking, domestic violence, rape, dating violence, sexual preference, pregnancy. Discrimination/harassment allegations are based on protected classes such as disability, race, religion, color, national origin and age. To report a sexual harassment/discrimination complaint please contact the Mesa Community College Title IX Coordinator, or submit an online report utilizing the MCCCD Online Reporting Form.
Care Team Referral
Personal or academic concerns about students or employees related housing and food insecurity, financial issues, physical and emotional safety and academic concerns such as study skills, tutoring needs, etc. To submit a referral visit the Care Team page.