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SBS200 Small Business Operations 2 Credits

In-depth analysis of and individual plan development for the "day-to-day" problems encountered in the operation of a small business. Includes the development of an individual business operations plan including finance, purchasing, production scheduling, maintenance, shipping/receiving,personnel management and insurance/risk management requirements. Investigation of daily problems related to inventory control and business expansion. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
19348

Online Course
Online (On Your Time)
Lecture
10/16/2023 - 12/15/2023

Fall Flex Start

Steven Kessler

Open

20 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at steven.kessler@mesacc.edu
SBS214 Small Business Customer Relations 1 Credits

Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
17376

Online Course
Online (On Your Time)
Lecture
10/16/2023 - 12/15/2023

Fall Flex Start

Steven Kessler

Open

22 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at steven.kessler@mesacc.edu
SBS290AA Developing a Practical Small Business Plan 0.5 Credits

Practical techniques for developing, writing, and implementing a business plan. Designed for the small business owner or manager. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
19143

Online Course
Online (On Your Time)
Lecture
Open Entry / Open Exit
08/21/2023 - 10/13/2023

Fall

Staff

Open

25 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 19143 Students will have 8 weeks from their start date to complete the class. OEE students may work at the open labs at Southern & Dobson and Red Mountain. OEE students must have the appropriate software to complete assignments at home and in the labs. Go to www.mesacc.edu/elearning for additional information.

All textbook and course materials available at no or low cost (<$40) - may include OER (Open Educational Resources).

Class 19143 Students may contact instructor at: daniel.piercy@mesacc.edu