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TQM101 Quality Customer Service 3 Credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
24304
Dobson Campus
Internet
Lecture
08/19/2019 - 10/12/2019

Fall

Keri Sanders

Class Ended

Notes: Class 24304 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

24360
Dobson Campus
Internet
Lecture
10/14/2019 - 12/13/2019

Fall Flex Start

Keri Sanders

Class Started

Notes: Class 24360 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

25147
Dobson Campus
Internet
Lecture
01/13/2020 - 05/08/2020

Spring

Staff

Open

23 of 25
Seats Available

Notes: Class 25147 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

25174
Dobson Campus
Internet
Lecture
03/16/2020 - 05/08/2020

Spring Flex Start

Staff

Open

22 of 25
Seats Available

Notes: Class 25174 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu