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TQM101 Quality Customer Service 3 Credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
24304
Dobson Campus
Internet
Lecture
08/19/2019 - 10/12/2019

Fall

Keri Sanders

Open

9 of 25
Seats Available

Notes: Class 24304 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

24360
Dobson Campus
Internet
Lecture
10/14/2019 - 12/13/2019

Fall Flex Start

Staff

Open

19 of 25
Seats Available

Notes: Class 24360 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu