Are you interested in providing your employees with professional growth?
The IT for Technicians training teaches skills that are reinforced through hands-on learning activities.
Training is customizable to your company's needs!
Program Curriculum
The IT for Technicians curriculum consists of seven modules:
- Computer Hardware
-
Recall Computer hardware components-basic review.
- CPU
- Keyboard
- Monitor
- Drives and removable storage devices
- Web-based storage
- File Management
-
Manage files and folders
- Create folders, open, and rename
- Save files, create folders, open, and
rename - Use My Computer/File Explorer
- Copy and move files
- Work with file formats
- Professional Skills
-
Choose individual or a combination of skills for integration.
For more information regarding the professional skills curriculumn, please visit our Professional Skills landing page.
- Communicating Efficiently
- Conveying Professionalism
- Promoting Teamwork and Collaboration
- Thinking Critically and Solving Problems
- Discovering Your Interpersonal Skills
- Online Ethics and Digital Citizenship
- Leadership
- Resolving Conflicts
- Using Smart Time Management Strategies
- Microsoft PowerPoint
-
Learn PowerPoint software to produce professional-quality presentation visuals.
- Determine type of visual desired and select a
template if appropriate - Create a presentation outline
- Enter and format text on slides
- Import/Insert simple graphics
- Enter data to create a table or a chart
- Design speaker's notes and audience
handouts - Save a presentation
- Create a slideshow
- Build presenting skills
- Determine type of visual desired and select a
- Microsoft Word
-
Learn word processing software, text-editing, and the basic formatting of documents.
- Create business documents
- Enter and edit text
- Use proofing and review features
- Insert text or graphic image from file
- Page orientation
- Paragraph and page borders and shading
- Microsoft Excel
-
Learn computer spreadsheet skills for solving business problems using Excel, including calculations, forecasting, and projections.
- Load and setup a spreadsheet program
- Build a spreadsheet using labels, numbers,
and formulas - Enter, delete, edit, and share spreadsheet
data - Create a graph based on spreadsheet data
- Sort data on a spreadsheet
- Create reports using spreadsheets
- Save a spreadsheet and retrieve it
- Microsoft Outlook
-
Learn messaging and word processing functions of a Microsoft Outlook electronic work state.
- Describe the features of Outlook electronic mail
- Locate menu options
- Identify system defaults
- Create, edit, delete, print, display, and answer a mail message
- Forward messages
- Save and retrieve a message
- Format text
- Use tools such as speller and Thesaurus
Course Delivery
Currently, IT for Technicians consists of a customizable, in-person 40 to 80 hour training program.
This program will be offered via asynchronous online format in the near future.
Contact
For training inquiries, please contact:
Diane Meza
Director of the Maricopa Information Technology Institute - East Valley
Industry Details
The IT for Technicians program assists in the increment of upskilling, promotion oppurtunities, and career advancement.