IT for Technicians

Are you interested in providing your employees with professional growth?

The IT for Technicians training teaches skills that are reinforced through hands-on learning activities.

Training is customizable to your company's needs!

Program Curriculum

The IT for Technicians curriculum consists of seven modules:

Computer Hardware

Recall Computer hardware components-basic review.

  • CPU
  • Keyboard
  • Monitor
  • Drives and removable storage devices
  • Web-based storage
File Management

Manage files and folders

  • Create folders, open, and rename
  • Save files, create folders, open, and
  • Use My Computer/File Explorer
  • Copy and move files
  • Work with file formats
Professional Skills

Choose individual or a combination of skills for integration.

For more information regarding the professional skills curriculumn, please visit our Professional Skills landing page.

  • Communicating Efficiently
  • Conveying Professionalism
  • Promoting Teamwork and Collaboration
  • Thinking Critically and Solving Problems
  • Discovering Your Interpersonal Skills
  • Online Ethics and Digital Citizenship
  • Leadership
  • Resolving Conflicts
  • Using Smart Time Management Strategies
Microsoft PowerPoint

Learn PowerPoint software to produce professional-quality presentation visuals.

  • Determine type of visual desired and select a
    template if appropriate
  • Create a presentation outline
  • Enter and format text on slides
  • Import/Insert simple graphics
  • Enter data to create a table or a chart
  • Design speaker's notes and audience
  • Save a presentation
  • Create a slideshow
  • Build presenting skills
Microsoft Word

Learn word processing software, text-editing, and the basic formatting of documents.

  • Create business documents
  • Enter and edit text
  • Use proofing and review features
  • Insert text or graphic image from file
  • Page orientation
  • Paragraph and page borders and shading
Microsoft Excel

Learn computer spreadsheet skills for solving business problems using Excel, including calculations, forecasting, and projections.

  • Load and setup a spreadsheet program
  • Build a spreadsheet using labels, numbers,
    and formulas
  • Enter, delete, edit, and share spreadsheet
  • Create a graph based on spreadsheet data
  • Sort data on a spreadsheet
  • Create reports using spreadsheets
  • Save a spreadsheet and retrieve it
Microsoft Outlook

Learn messaging and word processing functions of a Microsoft Outlook electronic work state.

  • Describe the features of Outlook electronic mail
  • Locate menu options
  • Identify system defaults
  • Create, edit, delete, print, display, and answer a mail message
  • Forward messages
  • Save and retrieve a message
  • Format text
  • Use tools such as speller and Thesaurus

Course Delivery

Currently, IT for Technicians consists of a customizable, in-person 40 to 80 hour training program.

This program will be offered via asynchronous online format in the near future.


For training inquiries, please contact:

Diane Meza

Director of the Maricopa Information Technology Institute - East Valley

(480) 461-7823

Industry Details

The IT for Technicians program assists in the increment of upskilling, promotion oppurtunities, and career advancement.