Policies

Tutoring services are available free to the students of Mesa Community College at various locations on campus. In order to provide tutoring services in a fair and consistent manner, the Learning Enhancement Center has established the following policies.

  • Students must be currently enrolled in the MCC course(s) for which they are requesting tutoring. Tutors cannot help with preparation for assessment or placement tests.
  • Students must sign in and sign out using TracCloud.
  • All Learning Enhancement Center tutoring must take place at our established sites within our regular hours of operation in accordance with the tutors’ approved schedules.
  • Tutors may not help students with take-home or make-up tests or quizzes.
  • Tutors may be able to provide general help or suggestions on laboratory reports or projects, but, in general, do not have access to the special equipment or material taught in a laboratory setting. It is usually best for students address any questions concerning laboratory activities to their instructors.
  • At the Elsner Center, tutoring is provided by appointment in a number of subjects. Students may schedule up to two appointments per week per course. The appointments will be 30 minutes or 1 hour depending on tutor availability. Tutors may work with multiple students during scheduled appointments.
  • Tutors are required to wait for 10 minutes for students with appointments. After 10 minutes, the tutor is free to work with other students on a drop-in basis.
  • Students who are unable to keep appointments should cancel at least 2 hours in advance. Having more than two missed appointments or late cancellations may result in restriction or loss of tutoring privileges for the semester.
  • Drop-in tutoring is available during the week at the Elsner Center; the Biology Center; the Math Center; the Physical Science Center; Writing Center; the PIRC Lab; the Red Mountain campus; and the Thunderbird Tech Studio. Students come in and meet with tutors on a first-come basis (either individually or in small groups).
  • Since at drop-in centers several students sometimes come in for tutoring at the same time, it may be necessary to wait for individual assistance. We suggest you use this time to study your coursework and prepare to make the most of the tutoring session when it is your turn.
  • If you have any questions or concerns about tutoring services or the Learning Enhancement Center, please contact 480-461-7678.