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SBS214 Small Business Customer Relations 1.0 Credits
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty. Prerequisites: None.
Section Location Delivery Dates Days Times Instructor Availability
26885
Dobson Campus
Internet
Lecture
10/16/2017 - 12/15/2017

Fall Late-Start

Elise Alva

Class Started

Notes: Class 26885 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: elise.alva@mesacc.edu

20637
Dobson Campus
Internet
Lecture
03/19/2018 - 05/11/2018

Spring Late-Start

Elise Alva

Open

24 of 30
Seats Available

Notes: Class 20637 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: elise.alva@mesacc.edu

Course information is updated daily. The number of seats available is updated throughout the day.