MCC is committed to providing the best student experience possible while keeping the health and safety of our college community our highest priority. In response to COVID-19, there is a possibility that In Person and Hybrid classes could move to an entirely online delivery in order to follow health guidelines.

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SBS214 Small Business Customer Relations 1 Credits
Developing and improving customer relations for the small business. Planning and delivering quality customer service. Includes topics on attitude of employees, customer perceptions and motivations, handling customer dissatisfaction, and developing customer, supplier, vendor, and distributor loyalty.
Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
33466
Dobson Campus
Internet
Lecture
10/19/2020 - 12/18/2020

Fall Flex Start

Staff

Open

17 of 25
Seats Available

Notes: This is an On Your Time Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.