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TQM101 Quality Customer Service 3 Credits
Examines the nature of quality customer service and the attitudes, knowledge, and skill needed to work effectively in a quality customer service environment. Foundation skills for quality customer services are taught, applied, and practiced. Prerequisites: None.
Section Location Delivery Dates Days Times Instructor Availability
22930
Dobson Campus
Internet
Lecture
08/20/2018 - 10/13/2018

Fall

Keri Sanders

Class Ended

Notes: Class 22930 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

22990
Dobson Campus
Internet
Lecture
10/15/2018 - 12/14/2018

Fall Flex Start

Keri Sanders

Class Started

Notes: Class 22990 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

30331
Dobson Campus
Internet
Lecture
01/14/2019 - 05/10/2019

Spring

Keri Sanders

Open

18 of 25
Seats Available

Notes: Class 30331 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu

30360
Dobson Campus
Internet
Lecture
03/18/2019 - 05/10/2019

Spring Flex Start

Keri Sanders

Open

24 of 25
Seats Available

Notes: Class 30360 Online classes are conducted exclusively via the Internet. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on www.mesacc.edu/elearning/get-started for additional information. Students may contact instructor at: keri.sanders@mesacc.edu