Customer Service Skills for Success (w/Access Code (Package - Required)

6th Edition
Author: Lucas
Publisher: McGraw-Hill Create
ISBN: 9781259660238
Price new: $171.25
Used Retail Price is $128.50

Raving Fans (Textbook - Required)

Author: Blanchard
Publisher: William Morrow & Company, Inc
ISBN: 9780688123161
Price new: $23.99
Used Retail Price is $18.00; Title is a rental title