Certificate of Completion in Computer Applications: Microsoft Office Specialist/Advanced Computer Applications: Microsoft Office Specialist/Advanced Track II

Computer Information Systems
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Field of Interest

Field of Interest: Computer and Information Technology

The Certificate of Completion (CCL) in Computer Applications: Microsoft Office Specialist/Advanced program provides advanced skills in computer software applications for a wide variety of occupations. Coursework includes advanced software applications in word processing, electronic spreadsheets, and other office skills. This certificate program is designed to assist students in preparing for the expert examinations for certification as a Microsoft Office Specialist.


Details icon Important information you’ll need when applying to MCC:

Academic Career
Degree/Certificate Type
Career and Technical Certificate
Academic Plan
Computer Applications: Microsoft Office Specialist/Advanced (CCL)
Academic Plan Code
Total Credits Required
19 - 23
Catalog Year

What You’ll Learn

This pathway map will help you gain the expertise needed to:

  1. Create spreadsheets for use in business decisions.
  2. Produce professionally formatted documents using word processing.
  3. Use correct English grammar in written communication.
  4. Describe ways to create and enhance customer satisfaction in the credit/financial industry including responsiveness, reliability, empathy, and tangible service.
  5. Perform advanced applications in word processing, spreadsheet, database, presentation, integration and Internet; explore appropriate computer ethics.
  6. Perform advanced microcomputer applications in word processing; spreadsheet, database and presentation software; explore advanced business computer concepts.
  7. Demonstrate a professional/positive image over the phone.
  8. Apply and define keyboard mastery and proper basic formatting of documents.
  9. Create, modify, and store mail messages using the special features and concepts of a desktop information management system.
  10. Apply fundamental network and Internet concepts and terminology for business and personal computers.

Career Opportunities

Successful completion of this program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this program. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.

Executive Secretaries and Executive Administrative Assistants


* Career and wage information provided by Emsi using data, reports, and forecasts which are generated using government data sources and Emsi’s proprietary analytical processes. Emsi’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer

Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

  • The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
  • Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
  • Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include CPD150, CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
  • Students should meet with an academic advisor about any concerns that may affect course enrollment.

Full-time Sequence

Full-time status is 12 credits to 18 credits per semester.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Name Requisites Notes Area Credits
BPC100CD or
(BPC106AH and
Living Online or (MS Outlook: Level I and Microsoft Outlook: Level II) RC 1
CIS113DE Microsoft Word: Word Processing RC 3
GBS104 Quality Telephone Techniques RC 1
OAS101 Computer Typing I: Keyboarding and Formatting RC 3
Restricted Elective RE

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Name Requisites Notes Area Credits
OAS108 Business English RC 3
CSM101 or
Quality Customer Service or Quality Customer Service RC 3
CIS114DE or
(CIS114AE and
CIS114BE and
Excel Spreadsheet or (Excel: Level I and Excel: Level II and Excel: Level III) RC 3
CIS213DE Advanced Microsoft Word: Word Processing RC 3

Program Electives

Select from the following courses to meet the Restricted Elective requirement.

A list of program electives for this pathway map
Course Name Requisites Notes Area Credits
ACC115 Computerized Accounting RE 2
BPC110 Computer Usage and Applications RE 3
BPC111AA or
Computer Keyboarding I or Computer Keyboarding I RE 1
CIS121AE Windows Operating System: Level I RE 1
CIS122AE Windows Operating System: Level II RE 1
CIS133AA Internet/Web Development Level I-A RE 1
CIS133BA Internet/Web Development Level I-B RE 1
CIS233AA Internet/Web Development Level II-A RE 1
CIS233BA Internet/Web Development Level II-B RE 1
OAS125 Introduction to the Professional Office RE 3

Ready to get started?

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Program Information

Learn more about and find contact information for the Computer Information Systems program.

General Help

Ask general questions over the phone at 480-461-7400 or via online chat.

Program Area Key


Students must earn a grade of "C" or better for each course listed in the Required Courses area

Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.

View MCCCD’s program website for the Certificate of Completion in Computer Applications: Microsoft Office Specialist/Advanced (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=125859).

Other Versions

The pathway map presented above is for the current catalog year and is the intended pathway map for new students. Other versions of this pathway map from different catalog years are available below:

A list of the current and previous versions of the pathway map for the Computer Applications: Microsoft Office Specialist/Advanced Track II program
Catalog Year Effective Dates
2019-2020 Current
2018-2019 5/29/2018 – 5/27/2019