The Certificate of Completion (CCL) in Computer Applications: Microsoft Office Specialist/Advanced program provides advanced skills in computer software applications for a wide variety of occupations. Coursework includes advanced software applications in word processing, electronic spreadsheets, and other office skills. This certificate program is designed to assist students in preparing for the expert examinations for certification as a Microsoft Office Specialist.
Important information you’ll need when applying for admission:
- Field of Interest
- Computer and Information Technology
- Academic Plan
- Computer Applications: Microsoft Office Specialist/Advanced (CER)
- Academic Plan Code
- Total Credits Required
- 19 - 23
- Catalog Year
- Program Notes
Students must earn a grade of "C" or better for all courses listed in the Required Courses area.
This program will be replaced by: CCL/5132 Microsoft Office Professional
What You’ll Learn
This pathway map will help you gain the expertise needed to:
- Create spreadsheets for use in business decisions.
- Produce professionally formatted documents using word processing.
- Use correct English grammar in written communication.
- Describe ways to create and enhance customer satisfaction in the credit/financial industry including responsiveness, reliability, empathy, and tangible service.
- Perform advanced applications in word processing, spreadsheet, database, presentation, integration and Internet; explore appropriate computer ethics.
- Perform advanced microcomputer applications in word processing; spreadsheet, database and presentation software; explore advanced business computer concepts.
- Demonstrate a professional/positive image over the phone.
- Apply and define keyboard mastery and proper basic formatting of documents.
- Create, modify, and store mail messages using the special features and concepts of a desktop information management system.
- Apply fundamental network and Internet concepts and terminology for business and personal computers.
Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.
Executive Secretaries and Executive Administrative Assistants
Course Sequence by Term
The following is the suggested course sequence by term. Please keep in mind:
- Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
- The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
- Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
- Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include AAA/CPD150, AAA/CPD150AC, CPD104, and AAA115/CPD115. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
Full-time status is 12 credits to 18 credits per semester.
|OAS101||Computer Typing I: Keyboarding and Formatting||RC||3|
|Quality Customer Service or Quality Customer Service||RC||3|
|Restricted Elective||BPC110 recommended course||RE|
|GBS104||Quality Telephone Techniques||RC||1|
|BPC210||Advanced Computer Usage And Applications||Prerequisites: A grade of C or better in BPC110, or permission of Instructor.||RC||3|
|BPC250||Post-Advanced Computer Usage and Applications||Prerequisites: A grade of C or better in BPC210, or permission of Instructor.||RC||3|
Select from the following courses to meet the Restricted Elective requirements.
|BPC110||Computer Usage and Applications||RE||3|
|Computer Keyboarding I or Computer Keyboarding I||RE||1|
|CIS121AE||Windows Operating System: Level I||RE||1|
|CIS122AE||Windows Operating System: Level II||Prerequisites: A grade of C or better in CIS121AE, or permission of Instructor.||RE||1|
|CIS133AA||Internet/Web Development Level I-A||RE||1|
|CIS133BA||Internet/Web Development Level I-B||Prerequisites: A grade of C or better in CIS133AA.||RE||1|
|CIS233AA||Internet/Web Development Level II-A||Prerequisites: A grade of C or better in CIS133DA or permission of Instructor.||RE||1|
|CIS233BA||Internet/Web Development Level II-B||Prerequisites: A grade of C or better in CIS233AA or permission of Instructor||RE||1|
|OAS125||Introduction to the Professional Office||RE||3|
Ready to get started?
Follow one of the options below to get started on your personal career pathway.
Course Area Key
Students must earn a grade of "C" or better for each course listed in the Required Courses area
Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an academic advisor to discuss the requirements at your college for the appropriate catalog year.
View MCCCD’s curriculum website for the Certificate of Completion in Computer Applications: Microsoft Office Specialist/Advanced (http://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=125859).
The pathway map presented above is for the current catalog year and is the intended pathway map for new students. Other versions of this pathway map from different catalog years are available below:
|Catalog Year||Effective Dates|
|2020-2021||(Current) 5/26/2020 – 5/24/2021|
|2019-2020||5/28/2019 – 5/25/2020|
|2018-2019||5/29/2018 – 5/27/2019|