Ask Financial Aid

Chat with a Financial Aid Specialist

Now offering live chat, video chat and screen-sharing using Cranium Café.

Chat is available from 8am-5:30pm, Monday - Thursday and 10am-4:30pm, Friday.

To live chat on your computer, follow these directions below to get started:

  • Use Chrome or Firefox for your browser
  • Have your webcam ready 
  • Have your microphone or a headset with a mic ready
  • When you see a green light below, just click on Knock on door
  • Log-in with your MEID and password and you will be invited to chat. 

Live chats may be recorded and logged. FERPA requires us to verify your identity if we must access your student account to provide the information you are requesting

If you see a red or yellow light you can send an email to financial aid here.

Video chat with Financial Aid on Cranium Cafe