Now that Pacific Office Automation is in place, we wanted to make sure that the process for requesting supplies and service for our fleet of printers and copiers is clear.
To Request Supplies
All requests for Toner and Staples can be emailed to the copycenter at email@example.com.
Please provide the following information...
Customer name and contact information
Please include a phone number
Building Name / Number
Floor / Room number
Please note that POA does not provide general office supplies, only supplies directly related to printer & copiers. All toner and staples will be installed in printers & copiers by POA Staff. Customers are not expected to install toner cartridges or staples in POA maintained machines. If you have a spare toner cartridge in your department that needs to be installed, you can call or email the copy center and they will dispatch a POA representative to do so.
To Request Paper
To request paper, please contact the copy center by calling x17776 or x17688. You may also email firstname.lastname@example.org with your request for paper.
To Request Service for Your Printer
Please contact the HelpCenter via any of the methods listed HERE. Please be sure to include the POA ID number from the sticker on the printer along with a description of the problem you are experiencing. A ticket will be created and a POA representative will be dispatched to address the issue.
If you have any questions, comments or concerns, please contact the HelpCenter at email@example.com or 480-461-7217.