The DRS office is providing assistance virtually until further notice. Please contact the office at DrsFrontDesk@mesacc.edu or 480-461-7447 to schedule an appointment. DRS is offering real-time assistance via Cranium Cafe. You can get help from them by going to the link here, or by going to the Ask DRS button on the menu to the left of this page.

Event Closed Caption (CC) Services Request

Printable Form

Contacts

Lisa Hitzler

Supervisor of Interpreters
Phone: 480-461-7327
Email: lisa.hitzler@mesacc.edu

Christopher Slayton

Technology Support Specialist | DRS
Phone: 480-461-7939
Email: Christopher.Slayton@mesacc.edu

Important to Note:

  • Students:
    • Notify the Supervisor of Interpreters if you will miss a class at least 48 hours in advance.
    • Notification between 48 hours and 1 hour before the class is considered a LATE NOTICE.
    • Missing class without notification is considered a NO SHOW.
    • Three (3) LATE NOTICES is considered one (1) NO SHOW.
    • Three (3) NO SHOWS and your services are subject to suspension. A letter of warning will automatically be sent and you will need to make an appointment with the Supervisor of Interpreters. Interpreting services will resume when a valid explanation is provided during the appointment. Examples of valid explanations for absences can be found in the MCC student handbook.
    • Interpreters and Captionists will wait 5 minutes per half-hour of class time with a minimum of 15 minutes and a maximum of 45 minutes.
    • The Supervisor of Interpreters has the right to suspend/cancel services if no communication occurs.
  • Other Requests:
    • Submit request three (3) business days in advance. Requests received after three (3) business days cannot be guaranteed to be fulfilled.

Requester's Information
Assignment Information

Service Information

The requester agrees to the following guidelines:

  1. I will submit a Closed Caption (CC) Request Form for each time that I need to have a captionist for special assignments.
  2. Each Closed Caption (CC) Request Form that I submit shall be completed, signed, and dated.
  3. Each form shall be completed and submitted to the DRS office a minimum of four (4) business days prior to the day services are needed.
  4. In the event of a change in the date or time, I accept responsibility for notifying the DRS office of the change via contacting the contacts at the start of this form.

By submitting this form, I acknowledge that I have read and understood the guidelines. I understand any changes to the CART request must be notified to the DRS office as indicated within the guidelines. I understand that the lack of information provided in this form may result in no action until all information is filled out.