COVID-19 Return from Remote Working

District Office Resources

Additional information and resources are available to employees through the Maricopa Community Colleges COVID-19 website on the Employee Portal. The website includes resources including:

Below are COVID-19 Training Materials and Acknowledgements for returning from remote working.

Return to Workplace Training

All employees have been automatically enrolled in the Return to Workplace Training plan in the Employee Learn Center. Employees should have received an email with the direct link to the training.

The Return to Workplace Training due date has been extended to September 25.

All employees are required to complete this training by 9/25/2020 or prior to returning to campus, whichever is sooner. If you have not yet completed the training you should have received a system reminder on August 2. Once the training is complete it will display on your ELC transcript and trigger an email notifying your supervisor.

The Return to Workplace training provides an overview of requirements including but not limited to:

  • Individuals must wear face coverings while on campus.
  • Individuals must wear face coverings AND practice physical distancing, not one or the other.
  • Employees must review the COVID-19 Self-screen Assessment each day prior to going on campus. The assessment does not need to be physically completed or submitted.
  • Individuals must report confirmed cases of COVID-19 and potential exposure through the Risk Management reporting forms.
  • Accommodation requests should be submitted to your local Human Resources Office.

Access your Employee Learn Center

Return From Remote Working Forums

Below are video recordings of previous Return From Remote Working Forums.

Video recording of the forum held on Tuesday, June 9.

Video recording of the forum held on Tuesday, July 21.

Phased Return Plans

PHASE I – Target Date: June 15, 2020

(Dependent upon the availability of supplies)

  • All students and employees must follow the classroom-to-car method, ensuring minimal physical proximity for student, faculty, and staff safety. Students, faculty, and staff will have limited access to predetermined areas on campus in order to complete required coursework.
  • All predetermined areas on campus will have heightened cleaning procedures before and after room use.
  • All other services will continue to support students remotely, including:
    • Mesa Market
    • student life and clubs that meet on campus
    • Student advising and services
  • MCC will continue to communicate to students that we are providing services in a remote setting.
  • All employees must complete our safety protocol training before returning to work on campus. All employees will be required to follow safety protocols if on campus or at District Offices.

What this means for MCC

  • All student support services offered virtually
  • Prepare virtual services to meet student needs
  • Conduct training to make sure that team members are prepared for increased volume
  • All employees continue to work remotely
  • Limited access to campus with notification of supervisors required

PHASE II – Target Date: July 6, 2020

(Dependent upon the availability of supplies)

  • Any employee returning during Phase II must complete safety protocol training before returning to work on campus. All employees will be required to follow safety protocols if on-campus or at District Offices.
  • Employees will be brought back to campus slowly as face coverings and sanitation supplies permits. Employees may be scheduled in on-campus/remote rotations and remote work will still be encouraged where essential functions of a department can still be met remotely.
  • While some employees will return to campus, MCC will continue to primarily serve students through remote and online modalities. In very limited circumstances, MCC may reopen limited areas on campus where safety protocols can be maintained.
  • MCC will implement safety protocols in all spaces accessed by faculty, staff, and students, including 6-foot distance markings prevalent throughout all facilities, guidelines for common spaces, and guidelines for workplace temperature taking.

What this means for MCC

  • All student support services offered virtually
  • Prepare virtual services to meet student needs
  • Most employees continue to work remotely
  • Limited access with approval required
  • Employees may return with Manager/Dean approval on a very limited basis to perform specific duties that they are unable to perform remotely, such as opening/ processing mail, printing/ mailing diplomas, and using equipment that can't be removed from campus. Schedules must be coordinated in advance to ensure limited number of employees in buildings.

PHASE III – Target Date to be decided

(Dependent upon the availability of supplies)
  • All employees returning during Phase III must complete safety protocol training before returning to work on campus. All employees will be required to follow safety protocols if on-campus or at District Offices.
  • While District had identified October 5 as the possible date for all employees to return to campus, MCC employees will not be returning then. A return date has not been determines and supervisors are being counseled that they have the discretion to determine if some tasks or positions may remain remote even when a return date is selected. Employees will be notified at least three weeks in advance of the confirmed date to return to campus. MCC will also schedule employees in on-campus/remote rotations as needed. Managers will communicate specific plans for their department to their employees.
  • MCC will phase in on-campus services, prioritizing face-to-face services for students that directly support student enrollment and success. Some services may remain closed or continue to operate in a remote/online setting, including food services and the bookstore.
  • MCC will maintain safety protocols in all spaces accessed by faculty, staff, and students, including 6-foot distance markings prevalent throughout all facilities, guidelines for common spaces, and guidelines for workplace temperature taking.

What this means for MCC

  • All student support services offered virtually
  • Prepare virtual services to meet student needs and high volume
  • Very limited in-person services offered on appointment only basis
  • Utilize Qless or Cranium to provide same day appointments
  • Employees working remotely and on campus
  • Maximum numbers will be determined for campus spaces
  • Managers will schedule team members based on guidelines and rotations that are to be determined

Guide for Returning to the Workplace

Please note: For the PDF documents below, we are in the process of improving their accessibility for the visually impaired.

Guide for Returning to the Workplace

Guide for Returning to the Workplace

COVID-19 Safety Standards for Returning to the Workplace

COVID-19 Safety Standards for Returning to the Workplace

How to Make Your own Face Covering - CDC Video

How to Make Your own Face Covering

Cleaning and Disinfecting

Cleaning and Disinfecting Your Facility

Cleaning and Disinfecting Your Facility

Device Cleaning and Disinfecting Guidance

Device Cleaning and Disinfecting Guidance

Learn Before You Return

Learn Before You Return - Tips for Returning to the Office

Flyers

The intentions of the documents below is for them to be downloaded, printed, and placed in work areas.

Keeping Yourself and Others Around You Safe

Keeping Yourself and Others Around You Safe

Always Wear Your Face Covering

Always Wear Your Face Covering

Practice Good Hand Hygiene

Practice Good Hand Hygiene

Maintain Social Distance

Maintain Social Distance

Signage

The intentions of the documents below is for them to be downloaded, printed, and placed in work areas.

Letter Sized (8.5x11)

Printable Letter Sized Sign - No Sitting (8.5x11)

No Sitting (8.5x11)

Printable Letter Sized Sign - Enter with Up Arrow (8.5x11)

Enter Up (8.5x11)

Printable Letter Sized Sign - Enter with Left Arrow (8.5x11)

Enter Left (8.5x11)

Printable Letter Sized Sign - Enter with Right Arrow (8.5x11)

Enter Right (8.5x11)

Printable Letter Sized Sign - Exit with Up Arrow (8.5x11)

Exit Up (8.5x11)

Printable Letter Sized Sign - Left Arrow (8.5x11)

Left Arrow (8.5x11)

Printable Letter Sized Sign - Right Arrow (8.5x11)

Right Arrow (8.5x11)

Printable Letter Sized Sign - Notice: Area Closed - Do Not Enter (8.5x11)

Do Not Enter (8.5x11)

Printable Letter Sized Sign - Temporarily Closed (8.5x11)

Temporarily Closed (8.5x11)

Printable Letter Sized Sign - No Sitting

No Sitting (Word document)

Poster Sized (24x36)

Printable Poster Sized Signs - Multiple Directional Signages

Directional Signage
Enter Up, Exit, Enter Left, Enter Right
(24x36, multiple pages)

Printable Poster Sized Sign - Notice: Area Closed - Do Not Enter (24x36)

Do Not Enter (24x36)

Car-to-Class-to-Car Guiding Principles

  1. Campus access will be limited to the specific buildings and classrooms associated with the completion of identified course sections from Fall 2020 semester. Students and faculty are advised that access is limited to “car-to-class-to-car.” Other areas of the campus are restricted.
  2. Virtual student services remain available for any needed student support in a virtual format.
  3. These measures help ensure health and safety of employees and students
  4. Abide by CDC COVID-19 guidelines for Administrators of US Institutions of Higher Education and for small and large events. MCC is currently following the guidelines for minimal to moderate level of community transmission.
    1. Maximum of 10 people in a group setting including the instructors
    2. Provide for 6-feet spacing “to the greatest extent possible”
    3. Training on appropriate Personal Protective Equipment (PPE) and hygiene practice

Frequently Asked Questions

Additional FAQ entries can be found in the MCC COVID-19 Operational Questions and Responses.

General

Will staff be able to remotely work or telecommute?

This is the option currently in practice. Employees will be notified 3 weeks before the selected return date, which has been tentatively identified as the first week in October. Currently only essential staff are working on campus such as public safety, IT, mainenance and shipping/receiving. Staff and faculty can notify their supervisors if they need to access their on-campus offices.

Will District have a contact tracing protocol in place for COVID-19 exposure?

The college, District Risk Management, and Maricopa County Public Health all collaborate on contact tracing. The protocol for exposure and case reporting and response is outlined in MCCCD's Guide for Returning to the Workplace on page 3.

There is speculation that a second wave of COVID-19 will occur this fall/ winter. How can we proactively plan for this possibility?

In-person classes need explicit contingency plans on how to complete within the fall semester if there is a "second wave." Suggestions include being prepared to move the class to fully remote instruction and/or ensuring that the required in-person elements be concentrated in the earlier parts of the semester.

Will Security help with traffic control/social distancing if needed in August?

The appropriate role of Law Enforcement in monitoring and enforcing COVID-19 guidelines is being discussed.

Will temperature checks be required?

Employees will self monitor their temperatures and complete a self-screening questionnaire each day they are on MCCCD properties. Additionally, one or more temperature self-screening stations will be available at each site so that employees who begin to feel ill can take their temperature.

Will face coverings be required?

Yes. All employee and students will be expected to wear face coverings and there will be signage reinforcing the requirement.

What are the dates associated with the phased return to working on site?

Phase 1 - Target date: June 15, 2020 - Employees and students associated with the completion of Spring 2020 classes.

Phase 2 - Target date: July 6, 2020 - Employees will be brought to campus slowly, as sanitation supplies permit. Employees may be scheduled in on-site/ remote rotations.

Phase 3 - Target date: October 5, 2020 - All employees will return to campus, though MCC has the discretion to determine if some tasks or positions may remain remote. MCC may also continue to schedule employees in on-site/ remote rotations as needed.

What equipment or office supplies are required to work from home?

Each employee will be advised by their supervisor regarding the equipment needed for the individual to work from home and what MCC-owned equipment they are authorized to use in accordance with theTechnology Agreement. Staff working from home must comply with District and MCC policies regarding technology use and protection of confidential information. If personal equipment is used, information may be subject to public information laws.

Will employees be provided options to attend meetings remotely to avoid large gatherings of people?

Yes, all-college meetings are being streamed and recorded so that employees can attend from remote work locations. It is recommended that all college meeting organizers include the ability for participants to attend by phone, video conferencing, google hangouts, WebEx or other remote options.

Some Arizona K-12 schools will be remote learning through the fall semester while others are returning to the physical facilities. What do I need to do?

Please see emails sent by Interim Chancellor Steven Gonzales and FAQs on this website. Contact your direct supervisor if you are unable to work as scheduled. MCC HR is the point of contact for policy questions related to leave. Contact Garrett Smith in MCC HR (garrett.smith@mesacc.edu or 480-461-7211).

Illness and Sick Leave

May MCCCD require an employee who has contracted COVID-19 or self-quarantined due to possible exposure to COVID-19 to provide a certification from a health care provider before returning to work?

Yes. An employer may require a certification from a health care provider clearing an employee to return to work if they have contracted or have been potentially exposed to COVID-19. However, managers and supervisors should consult with their local human resources office before making this decision to ensure there is consistency in how employees across the college are treated.

May MCCCD prohibit an employee from coming to work if the employee is known to have contracted COVID-19 themselves, or to have had close contact with someone who has?

Yes. At this time, MCC employees are not working on campus, except those in positions such as public safety, IT, maintenance and shipping/receiving. MCCCD is obligated to provide a safe workplace and may take necessary and reasonable steps to minimize health risks for its employees. Employees should remain in their homes if COVID-19 symptoms develop and contact their health care providers. Employees should use accrued sick leave.

If I come to work and my supervisor sends me home, is that considered sick leave?

At this time, all but essential employees are working remotely. With approval from your supervisor, you wil be paid while telecommuting.

Do the same leave policies apply to residential faculty, adjunct faculty, and staff?

No. Leaves for residential faculty are generally governed by the Residential Faculty Policies (RFP), whereas sick leave for adjunct faculty are governed by Arizona Revised Statutes § 23-373; and staff are governed by staff policy manual. Managers and supervisors should, therefore consult with their local human resources office and comply with the rules and regulations that may apply to their employees.

What if I am a MCCCD temporary or One Year Only (OYO) employee, will I be granted leave?

Yes, OYO’s and Temporary employees also accrue sick leave and will be eligible to use such leave if they become sick or ill.

What if I am a MCCCD part-time employee and sick with COVID-19, can I take leave or telework?

Yes. Part-time employees will be eligible to use their accrued sick leave or work remotely with supervisor/manager approval.

What if I am considered High-Risk for COVID-19 due to health conditions?

If an employee has a high-risk condition that makes them more susceptible to COVID-19, please follow CDC guidelines.

When can a supervisor require an employee who has stayed home from work (due to COVID19 or who exhibited COVID-19 like symptoms) to require medical certification before returning to work?

A supervisor/manager may require an employee to provide a certification from a health care provider clearing the employee to return to work if they have contracted or been exposed to COVID-19, or have exhibited COVID-19 like symptoms. Supervisors and managers may allow employees to come back to work when permitted and delay the certification requirement until the employee is able to see a doctor in recognition of the fact that it may be difficult for employees to obtain such a certification at the present time. Supervisors should consult their local human resources office with questions.

Should MCCCD require an employee who is out sick (not due to COVID-19) to provide a health care provider’s note?

Employees will need to provide such documentation in accordance with policy guidelines, if illness is not due to COVID-19. Supervisors and managers should evaluate and monitor on a case-by-case basis.

Does the Family and Medical Leave Act (FMLA) entitle an employee to take leave to avoid contracting COVID-19?

No. The FMLA entitles employees to job-protected leave when they have a “serious health condition or when they need leave to care for covered family members who have a serious health condition.”

How will my time be entered if I am off work?

Supervisors/Managers will be responsible for entering time to ensure all employees receive pay if off work due to COVID-19.

Must MCCCD allow employees who are parents or caregivers time off from work to care for a family member who is quarantined?

Yes, if there is a possibility of exposure to COVID-19. Employees who are healthy but whose family members are home sick with COVID-19 should notify their supervisor. If certain members of an employee’s family are sick, the employee may be entitled to leave under the Family and Medical Leave (Policy B-9). Family Medical Leave entitles eligible employees to take up to 12 work weeks of unpaid, job-protected leave in a calendar year to care for certain family members with a serious health condition. COVID-19 may qualify as a “serious health condition.”

Employees must consult with their supervisor, who should consult with their local human resources office. Employees may use personal time off or sick leave to take care of a family member, pursuant to Policy B-4 or substitute other paid leave in accordance with MCCCD policy.

Also, supervisors may permit employees to work from home in consultation with their local human resources office.

My child’s school or place of care has been closed by order of a public official for a healthrelated reason, can I take leave to care for my child?

Yes, if the closure is the result of COVID-19, faculty and staff may use sick leave or personal leave to stay home with children, in accordance with MCCCD policy. Also, supervisors/ managers may permit employees to telecommute, if possible.

I am concerned that I may not have any sick leave available, are there any other options for me?

MCCCD is currently evaluating other leave options for those employees with limited or no accrued leave balances. Information will be communicated to all employees.

Are there resources available to help an employee evaluate their COVID-19 risk?

Teladoc doctors are available to evaluate your COVID-19 risk and help with next steps when necessary. If it is determined that you have a different virus, our doctors can provide support to help relieve your symptoms. Talk to a doctor 24/7 by calling 1-800-DOC-CONSULT (362-2667) or visit Teladoc.com.

Are short term disability benefits available for those who contract COVID-19?

Short term disability benefits may be available due to a positive test for the COVID-19 that results in a quarantine. You may be considered totally or partially disabled during the period of medically required confinement. If you have questions about Sun Life’s practices regarding COVID-19 (Coronavirus), please contact Sun Life Client Services at 800-247-6875, Monday through Friday, 8 a.m. to 8 p.m. ET.

Because of the special circumstances surrounding COVID-19 (Coronavirus), Sun Life and ComPsych are extending ComPsych’s services to clients who have not purchased EAP benefits – at no extra charge.

Spaces

I am concerned about being in the workplace.

At this time, all but essential MCC employees are not allowed on the college campuses and, instead, are working remotely. When staff returns to campus, possibly in early October 2020, Work from Home Requests from employees will be considered on a case-by-case basis by the employee’s supervisorin consultation with the MCC Human Resources Office. Supervisors are encouraged to allow work-from-home on a liberal basis for the duration of the COVID-19 outbreak. Some factors to consider in determining whether continued work from home is appropriate include:

  1. Can the essential functions of the employee job responsibilities be completed at home?
  2. Does the employee have the tools needed to effectively work from home or can they be obtained quickly?
  3. Is the employee considered essential personnel within their college or the District and need to be on the campus?
  4. Is the employee a non-exempt employee and can the employee’s work day be tracked to ensure that proper break times are observed?

Employees working from home must also comply with requirements regarding work hours, work product, and reporting responsibilities. Employees who are ill and working from home should exercise good judgment in determining when to stop working and call in sick. Employees working from home who need to take sick time must inform their supervisor.

Will portions of the parking lot be roped off and entrances to the campus limited to help reduce traffic?

Options for parking are being discussed. Entrances to MCC's campuses are currently limited and signage is in place.

Are community users allowed on campus? Will outside community members be allowed to reserve rooms on campus during August-December?

A formal decision has not been made but it is unlikely.

Will departments be able to move their operations/ classes to different spaces to better accommodate physical distancing?

Departments are being asked to look at their spaces and see what programming steps they need to take to function in the current pandemic environment. Facilities will provide signage for spacing, plexiglass shields for open counter spaces, hand sanitizers, and cleaning equipment for the staff to use (spray bottles of cleaner/disinfectant, rags, gloves, and containers for clean and used rags).

What are the recommendations for public restrooms?

MCC will ensure that social distancing can be maintained by potentially closing down stalls or areas that do not support physical distancing and ensuring that lines and overcrowding does not occur around sinks or urinals. Signage will be posted informing individuals of the maximum occupancy.

Students

What is the guideline if a student does not bring a face covering/ mask or refuses to wear one?

MCC will have a supply of disposable masks for individuals who do not have one. If the student is not interested in wearing one, they will not be engaged on campus.

How will tutoring services be offered?

Tutoring and other student services will continue to be offered virtually until it is determined to be safe to offer limited in-person services.

Do you know if any training will be provided to students to guide them in navigating our services, Canvas, etc?

Foundations for Student Success is piloting modules on how to be a successful online/virtual learner and the TRiO program is also working on materials. MCC is pursuing a collaborative approach and webpage with the information for students.

Will laptops be available again in the for Fall for students who need them?

There are a limited number of laptops and Chromebooks available. Faculty and department chair can direct students to call the Southern and Dobson Library if they have been identified with technology needs.

If a student or individual has a medical or other emergency during an internet session, what should the instructor or meeting lead do?

If you know the person’s location, call 911. If you don’t know the location, call the MCC College Police Dispatch Center (480-784-0911) to obtain assistance in locating the address of the individual and notifying the appropriate response unit.

If a student in an in-person or hybrid class contracts COVID-19, what is the liability for the faculty member or department chair who scheduled the class?

Chairs are responsible for fulfilling their professional responsibilities in accordance with MCCCD policy and procedures. The college, not the individual, carries responsibility for its business decisions.

Your Employees

What steps should be taken if an employee becomes ill on or off duty with fever, cough or other concerning symptoms?

Managers and supervisors should recommend that employees who are sick remain off duty (i.e., on sick leave) until symptoms resolve, and that they seek medical assistance, as appropriate. Anyone sick and believed to be at risk for COVID-19 infection should be advised to seek medical assistance and follow the CDC recommendations at https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html:

  • Stay home except to get medical care.
  • Separate yourself from other people in your home and avoid sharing personal household items.
  • If you have a medical appointment, call the health care provider and tell them that you are concerned about the possibility of COVID-19 infection before going to the doctor’s office.
  • Wear a facemask when you are around other people.
  • Cover your coughs and sneezes with a tissue.
  • Clean your hands often with soap and water for at least 20 seconds, or use handsanitizer that contains at least 60% alcohol.
  • Seek prompt medical attention if your illness is worsening.
  • If you are placed under active monitoring, or facilitated self-monitoring, follow the instructions provided by your local health department or occupational health professional, as appropriate.
  • Consult with your health care provider before discontinuing home isolation.
What is the protocol if an employee who is working on-site tests positive for COVID-19?

The protocol for exposure and case reporting and response is outlined in MCCCD's Guide for Returing to the Workplace on page 3.

When can managers come to campus to plan out physical distance spacing and other logistics?

It is recommended that managers work with their appropriate Deans to select a date after July 6 (Phase II).

Is COVID-19 testing covered for employees as part of our benefit/wellness program?

MCCCD insurance covers COVID-19 testing.

If an employee is approved to work from home, the supervisor/manager must outline work expectations for the employee?

After MCC employees are allowed to return to campus starting May 18, MCCCD will refer to its current standard practices in processing Work from Home requests. An employee’s ability to work from home is at the discretion of the supervisor/manager.

Should MCC students who are employed as Part-Time Employees or Full-Time Employees come to work?

No. Students who are employed as part-time (RPS) employees or who work as full-time employees should not come to campus but instead work remotely if possible. They should follow normal time reporting practices if they are sick or work for other reasons. These positions will not be paid if they do not work.

Federal Work Study (FWS) Students

In response to COVID-19, all Federal Work Study (FWS) students are asked to remain off campus. Since these circumstances are beyond the control of our Federal Work Study students and Federal Work Study funding is critical to support our students’ educational goals, Chancellor Gonzales decided that Federal Work Study students will be paid for their scheduled work wages during this time. This guidance is only applicable to Federal Work Study students.

Resources

Information about Internet Services and Access

The Federal Communications Commission has an agreement which states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots for increased accessibility to the internet. Visit https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf for information.

Please visit the following websites for the latest details on how to sign-up and leverage these services.

MCCCD Libraries are closed. We encourage students to make use of online resources from off campus in order to limit the spread of COVID-19 in our community. Also, Maricopa County Public Libraries are temporarily closed for precautionary measures and the safety of the community. Visit https://mcldaz.org/.

    Events

    Will athletic competition resume in the Fall term?

    No. Consistent with the NCJAA fall and winter timeline, MCCCD sports are moved to the Spring 2020 Semester with a modified schedule. Volleyball and basketball practice begins January 11 and soccer March 15. Fall 2020 cross country is suspended. Updated details are available on this District website.