Customer Care / HelpCenter

Consumer Service Portal (Service Now)

The Customer Care division of College Technology Services (CTS) can assist you with technical support, help desk questions, and media services. This division is comprised of several sub-divisions:

Desktop Support

Our desktop support specialists provide help and advice to faculty and staff using college computer software or equipment. We support internal CTS College Technology Services employees as well as assisting non-CTS users who are having computer, hardware or software problems.

Southern & Dobson

Contact CTS located in
Building: AD 42 
P: 480-461-7217

Red Mountain

Contact CTS located in
Building: RDM - W 
P: 480-654-7704


Call: 1 480 461-7217
Chat - click here to chat now.

See Employee List

Southern & Dobson
Located in the AS-4 building.
Red Mountain
Located in the RDM-W  building.

Media Services

Media Services is available through Cranium Cafe. When you see a green light below, a Media Services staff member is available.

Video chat with Media Services on Cranium Cafe