The Customer Care division of College Technology Services (CTS) can assist you with technical support, help desk questions, and media services. This division is comprised of several sub-divisions:

Name Title Contact
Alvin L. Bridges Manager: Strategic Systems
Asst Dir Strategic Info Tech
College Technology Services

480-461-7813

Janet M. Coolman Audiovisual Tech
Adjunct Faculty
Media

480-461-7622

Thomas F. Dyre II Systems Admin I
College Technology Services

480-461-7176

Wade P. Eiff Systems Engineer Asst
Desktop Support
Mark Alan Eschbach Audiovisual Tech
Media

480-425-6973

Rex A. Foy Client Support Analyst
HelpCenter
Michael A. Harwell Manager: Desktop Support
Lead Help Desk Analyst
CTS Desktop & Help Center

480-461-7570

Debbie Hauert Computer Equipment Bench Tech
College Technology Services

480-461-7464

Brian Hermann Manager: Media
Coordinator of Audio Visual
College Technology Services

480-461-7768

Ken Kuhns Manager: HelpCenter
Manager of HelpCenter & Customer Care
College Technology Services

480-461-7314

480-461-7314 (alternate)

480-844-3241 (fax)

David A. Levy Audiovisual Maint Tech Photo
Media

480-461-7652

Jackie R. Love Computer Maint Asst
Desktop Support
Joe Martorano Client Support Analyst
College Technology Services

480-461-7217

Steve Merrill Client Support Analyst
HelpCenter
Rex Sowards Staff
Media
Ted Sowards Video Editor
Media

480-461-7613

Brachar Kadeem White Staff
Media
Laura Yslas Systems Admin I
Desktop Support

480-461-7665