Policies

Tutoring services are available free to the students of Mesa Community College either on an appointment or drop-in basis, depending on the site location.  Our goal is to provide excellent academic support services.  Free tutoring is a valuable resource, and we want to be as helpful as possible to all students seeking our services.  In order to provide tutoring services in a fair and consistent manner, the Learning Enhancement Center has established the following policies.

  • Students must be currently enrolled in the MCC course(s) for which they are requesting tutoring.  Tutors cannot help with preparation for assessment or placement tests.
  • Students must sign in and sign out using TutorTrac.
  • Students must complete the Student Entry Form accurately and agree to its provisions the first time they come in for tutoring
  • All Learning Enhancement Center tutoring must take place at our established sites within our regular hours of operation in accordance with the tutors’ approved schedules.
  • At the Elsner Center, tutoring is provided by appointment in a number of subjects.  Students are currently allowed a total of one hour of scheduled appointment time per week per subject, either as one 1-hour session or two ½ hour sessions.  Students may make only one appointment per subject at a time.  Students who keep their scheduled appointments during the week may make another appointment for up 1 hour per subject for that week for a maximum of two hours per subject per week (at times, the Director may restrict or eliminate this policy).  Students may select the time and the tutor they would like within the choices available subject to the Director’s approval. 
  • The tutoring schedule opens each Wednesday morning for appointments the following week.
  • Tutors are required to wait for 10 minutes for students with appointments.  After 10 minutes, the tutor is free to work with other students on a drop-in basis.   Students should check in at the Front Desk when they arrive for their appointments and wait outside the tutoring room until the tutor is free.  Only tutors and the students they are scheduled to work with at that time are allowed in the tutoring room.
  • Students are expected to keep their appointments with tutors.  That time has been reserved for them.  Students who are unable to keep appointments should cancel at least 2 hours in advance.  Having more than two missed appointments or late cancellations may result in restriction or loss of tutoring privileges for the semester. 
  • Students may work with tutors by appointment in groups, but must notify the Front Desk that they are making a group appointment and specify the students in the group.  All group appointments are subject to the same time limits and other policies as individual appointments and to the approval of the Director.   
  • Drop-in tutoring is available during the week at the Academic Skills Center; the Biology Center; the Math/CSC Center; the Math Foundations Center; the Physical Science Center; the PIRC Lab; and the Red Mountain campus (at the Red Mountain Center and the Math Foundations Center in the Desert Willow Building and the Biology Center—Red Mountain in the Saguaro Building).  Students come in and meet with tutors on a first-come basis (either individually or in small groups) for up to 1 hour per day either in 1 long session or several shorter sessions as time allows. 
  • Since at drop-in centers several students sometimes come in for tutoring at the same time, it may be necessary to wait for individual assistance.  We suggest you use this time to study your coursework and prepare to make the most of the tutoring session when it is your turn. 
  • The Academic Skills Center in EF 1 provides tutoring and computer-assisted instruction for students taking Communication, English-as-a-Second Language, English, and Reading courses below the 100-level. 
  • The Math Foundations Center provides tutoring and computer-assisted instruction for students taking courses up through MAT122.
  • Tutors may not help students with take-home or make-up tests or quizzes.
  • Tutors may be able to provide general help or suggestions on laboratory reports or projects, but, in general, do not have access to the special equipment or material taught in a laboratory setting.  It is usually best for students address any questions concerning laboratory activities to their instructors.
  • If you have any questions or concerns about tutoring services or the Learning Enhancement Center, please contact Sarah Henderson, Director, at 480-461-7866.