
Campus Community Collaborations
Examples & Resources for Community Colleges
Service-Learning:
A Synergistic Model
by
Esther Mason and MaryEllen
Gray
Community College of Allegheny, Boyce Campus
Pittsburgh, Pennsylvania
Three converging elements prompted the development
of a 1995 grant proposal for Pennsylvania Service Scholars through AmeriCorps
National Service at the Community College of Allegheny County (CCAC), Boyce
Campus: support of service-learning by the CCAC president, Dr. John M.
Kingsmore; leadership of Dr. Jacqueline Taylor (Vice President and Executive
Dean of CCAC, Boyce Campus) in Campus Compact organizations in Michigan
and Pennsylvania; and a twenty-five-year history at Boyce Campus in student
volunteer service activities. A partnership proposal in concert with the
Monroeville Chamber of Commerce and the nine campus service area school
districts, including the Area Vocational-Technical School, provided three
Pennsylvania Service Scholars with the opportunity to develop solutions
to locally identified needs.
Central to the partnership was the provision of service-learning, career
exploration and mentoring activities for at-risk K-12 students enrolled
in the Boyce Campus service area. This was the first set of challenges
for the Service Scholars: What are our tasks? How do we get started? Who
can provide us with the information we need?
With the assistance of the Campus Administrative Support Team, the students
began to explore their available resources. These reconnaissance
missions enabled the students to develop myriad skills. For example, they
needed to review the grant proposal and define the goals and objectives
in terms that enhanced their own comfort level with the project. Once this
was accomplished, a plan was devised. They demonstrated both initiative
and creativity in contacting campus resources, as well as community contacts
to garner information that enabled them to become familiar with available
resources. Interpersonal skills were enhanced as they discerned community
needs. They also experienced the successful navigation of various systems
and processes. Throughout the year, the Service Scholars matured through
self-discovery and self-assessment opportunities and developed into a cohesive
team.
As educators, we recognize that not all learning takes place in the
classroom. This was especially true for the Service Scholars. Through team
meetings on campus, regional meetings at the various participating colleges
and universities, community agency interactions, conferences, seminars
with local superintendents and principals, and workshops with other students,
the team learned many lessons and completed the required preparation work
and follow-up activities. Preparing the quarterly reports and personal
journals were additional learning experiences that complemented classroom
course work.
Of the many activities completed by the team, two are of particular
note: The Forbes Road East Area Vocational-Technical School Mentoring Program
and the Summer Library Children's Reading Program. Forbes Road East
Area Vocational-Technical School is located directly across the street
from Boyce Campus and serves as the technical skills training center for
the nine school districts within the campus service area. The Service Scholars
approached the Forbes Road personnel and were able to work at the school,
mentoring and tutoring at-risk high school students. This experience was
the Service Scholars' breakthrough project. By working at the same
site with the same students, supported by consistent supervisors, they
developed confidence. They were also able to measure the outcomes of the
work and received feedback from Forbes' staff relevant to their
efforts. This was a truly mutually beneficial experience: Forbes had the
benefit of consistent volunteers while the students were able to integrate
into an existing program. They learned more about the principles of mentoring.
A secondary benefit to the Service Scholars was that they now had real
field experiences to share with other students and were able to persuade
their classmates to volunteer with additional mentoring opportunities within
the local community.
The Summer Library Children's Reading Program challenged the
resources of the team. They had some parameters within which to work but
were encouraged to be creative in designing their component of the project.
They were also required to be dependable and provide a stable learning
environment to the children (K-6). The team spent many hours planning,
developing, and implementing a series of reading activities, culminating
with a mystery scavenger hunt that was very well received by both the staff
and the students at the area libraries. Again, they were successful in
working within a system and exhibited teamwork to accomplish their goal.
Having completed these two projects as a team, the Service Scholars
realized that their interests and abilities were divergent. They decided
to pursue different projects. Mentoring at-risk students in an urban setting,
assisting with an after-school latchkey program, and tutoring emotionally
and physically challenged students were among their new projects. They
were able to approach the student government to secure monies to sponsor
the clearance approvals for Boyce Campus students who wanted to continue
the initial efforts of the Service Scholars.
Within the community, they were able to network not only with other
colleges and universities, but also with individuals and agencies within
various volunteer groups. With every meeting, they returned to campus with
new ideas and opportunities for volunteer efforts at the campus. On February
28, 1996, the Service Scholars, in conjunction with the Wilkinsburg School
District, the Cities in Schools (the nation's largest nonprofit
organization devoted to preventing high school dropouts), Pennsylvania
Service Corps, and the Boyce Campus of the Community College of Allegheny
County, hosted a program that enabled 125 eighth-grade students to spend
the day taking vocational tests that assessed their interests and skills,
touring the campus, participating in Black History Month, and learning
about college admission, financial aid, and support services. This collaborative
effort would have been impossible without the Service Scholars interfacing
with these agencies to secure the following resources: bus transportation
provided by Wilkinsburg School District; lunches provided by the CCAC Student
Government Association; career testing purchased and administered by the
Career Planning and Placement Center of CCAC; adult supervision by Cities
and Schools; and the Black History Program provided through the Progressive
African American Association. This event received widespread media coverage.
Because of the success of this program, the Service Scholars were approached
by the Gateway School District to help coordinate and operate a weeklong
leadership training program for their high school students. This particular
program consisted of four 5-hour sessions consisting of seminars, work
groups and exercises designed to develop interpersonal skill, leadership
and personal growth, and culminated with a community service project on
the fifth day. The presenters included the Service Scholars, a Service
Corps member, Gateway High School faculty, and Boyce Campus personnel.
These types of cooperative projects enhance the spirit of volunteerism
and serve to benefit both the participants, as well as the community at
large, and could be replicated in communities that are committed to assisting
at-risk youth.
The Service Scholars are strongly supported by the Campus Administrative
Support Team and the faculty, staff and students at Boyce Campus. Their
efforts and calls for volunteers were recognized by the campus community
and have positively impacted the integration of service-learning activities
within the curriculum. Significant was the enrichment of each of the lives
of the Service Scholars as they learned to reach out, touch, and make an
impact on the lives of children and members of the community. They have,
indeed, contributed to the promotion of service-learning efforts at the
campus.
Collaboration is a daily enterprise for Esther Mason and MaryEllen
Gray. These two partnered as 1995 leaders through the National Institute
for Leadership Development, sponsored by Phoenix College, Maricopa Community
College District, American Association of Women in Community Colleges,
The Ford Foundation, and the League for Innovation. Community Service and
volunteerism are personal and professional interests for both women.
Esther Mason has been serving as the Assistant to the Executive Dean
at the Boyce Campus of the Community College of Allegheny County since
December 1995. Supervision of the Pennsylvania Campus Compact Service Scholars
and Service Corps programs at Boyce Campus is a primary job responsibility.
Prior to this position, Esther served as Academic Advisor, Director of
Supportive Services, and Director of the Boyce Child Development Center.
This summer MaryEllen Gray was appointed systemwide Director of Admissions
for the Community College of Allegheny County. With more than twenty years
of employment in community college settings, MaryEllen has worked in a
variety of student service positions. She has also been an adjunct faculty
member of Fine Arts, Media, and Oral Communications since 1981. Her community
and professional activities reflect strong support of service activities.
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